Stonebridge Chillicothe
Strong Medicare quality ratings; families often praise convenient location. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
While the facility is described as having a good location, the lack of substantive recent feedback and reports of delayed medical care are concerning. We strongly recommend visiting in person to observe staff response times to call lights before making a decision.
Google Reviews
Google Reviews
26 reviews on Google“Stonebridge Chillicothe has a high volume of empty five-star ratings, primarily from 2018, which lack descriptive feedback. The few substantive reviews highlight significant concerns regarding responsiveness to medical needs and a perceived lack of care, making it difficult to assess the current quality of the facility.”
Quality Themes
Tap a score for detailsStrengths
- Convenient location
- Modern facility appearance
Concerns
- Slow or non-existent response to call lights for medical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility is quite modern, how do you ensure that the physical environment is matched by the quality of daily care provided to residents?
- 2I noticed that response times to call lights can sometimes be a concern for families; what is your current process for monitoring and ensuring timely assistance for medical needs?
- 3With a 3-star staffing rating, how do you manage your team's workload to ensure that every resident receives consistent attention throughout the day?
- 4Regarding medication management, what safety protocols do you have in place to ensure accuracy and timely administration for residents?
- 5What specific steps has the facility taken recently to address the health inspection findings and improve the overall quality of care?
- 6What does a typical afternoon look like for residents here, and how do you encourage social engagement within the community?
Personalized based on this facility's data
Key Review Excerpts
“My parent rings for a treatment and no on comes or tells them they need to wait until the assigned time. Not very caring, giving facility.”
“Great location, great staff, quality service, friendly people. This is the best location in Chillicothe and stands out above all the rest.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a serious concern with a family-filed complaint in 2025 resulting in a deficiency for resident protection from abuse and neglect. The facility shows recurring issues with fire safety systems and building safety, with generator problems appearing in both 2023 and 2025 surveys. While all deficiencies have correction dates, the pattern of repeated building safety violations and the recent abuse protection complaint warrant careful consideration before choosing this facility.
Apr 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 10, 2025Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jun 2, 2023Routine15
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Sep 18, 2020Routine3
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Meet other general requirements that are deficient.
Ownership & Operations
Who Operates This Facility
Stonebridge Chillicothe
for profit
Chain Affiliation
Stonebridge Senior Living
12 facilities nationwide
Chain avg rating: 2.7/5 · Rank 9 of 12
Ownership & Management
Owners
Lierman, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit stonebridgeseniorliving.com
Medicare data downloads
Original nursing home datasets
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