Sterling Place Healthcare & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
Watch Sterling Place Healthcare & Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (8 vs median 7)
Below average in LA · Critically understaffed (RN) · No penalties on record
What this means for your family
While the therapy department receives praise for recovery outcomes, the facility faces severe and recurring allegations of neglect, poor hygiene, and communication failures. If you are considering this facility, perform unannounced visits to check on cleanliness and staffing levels, and ask specifically how they manage pressure sores and medication administration.
Google Reviews
Google Reviews
27 reviews on Google“Sterling Place Healthcare & Rehabilitation Center receives highly polarized feedback, with intense criticism regarding neglect, poor hygiene, and communication failures. While some reviewers praise the therapy department for successful rehabilitation outcomes, many families report severe concerns about patient safety, including untreated bedsores, aspiration, and a lack of basic care. Potential families should exercise extreme caution and conduct thorough, unannounced visits to verify the current standard of care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and speech therapy department
- Some staff members noted as professional and attentive
- Secure environment for dementia care
Concerns
- Neglect and poor hygiene (urine smell, unkempt residents) (mentioned by 4 reviewers)
- Lack of communication with family members (mentioned by 3 reviewers)
- Inadequate medical care (untreated bedsores, aspiration, medication issues) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that physical and speech therapy are noted as strengths here, how do you integrate those services into the daily routine for residents who need consistent rehabilitation?
- 2I noticed some concerns regarding facility hygiene and odors; what is your current protocol for ensuring rooms and common areas remain clean and fresh throughout the day?
- 3Communication is very important to our family; what is your specific process for updating families on changes in a resident's health or medication adjustments?
- 4With your current staffing levels, how do you ensure that residents receive timely assistance with personal care and hygiene needs?
- 5Could you walk me through your clinical oversight process to ensure that residents with complex medical needs, such as skin integrity or aspiration risks, are monitored effectively?
- 6I see that you have responded to some online feedback; how does the leadership team use family input to make tangible improvements to the quality of care?
Personalized based on this facility's data
Key Review Excerpts
“Therapy department here brought me from the brink of not being able to do things,I had speech problems they game me therapy on that . I had an arm that wasn't working now it is.”
“She was filthy from her head to her toe especially her hair/nails and hadn't taken any medicine in days.”
“We start seeing bed soars on her elbows and her but they wasn't turn her are nothing we done many complaints and still was the same.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering several investigations, with recurring issues in food safety, resident safety and cleanliness, and protection from abuse and neglect. Food handling violations appeared in three separate years (2022-2024), while heating/ventilation problems remain uncorrected from 2023 and 2024. Multiple complaints involved abuse protection failures and unsafe living conditions, though most deficiencies show correction dates from the facility.
Jul 31, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 11, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 25, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 6, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 16, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 28, 2023Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Sterling Place Healthcare & Rehabilitation Center
for profit
Chain Affiliation
Plantation Management Company
16 facilities nationwide
Chain avg rating: 1.5/5 · Rank 4 of 16
Ownership & Management
Owners
Qsst Trust for Gene Oliver Quirk III
Owner · Organization
Qsst Trust for Marshall Todd Quirk
Owner · Organization
Qsst Trust for Scott Holden Quirk
Owner · Organization
Quirk, Cynthia
Owner
Quirk, Gene
Owner
Quirk, Scott
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit sterlingplacebr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Mid City Community Nursing and Rehab
< 1 miNursing Home · Baton Rouge, LA
Baton Rouge Gen Med Ctr, Snf
< 1 miNursing Home · Baton Rouge, LA
St Clare Manor Nursing and Rehabilitation
2.3 miNursing Home · Baton Rouge, LA
St James Place Nursing Care Center
3.6 miNursing Home · Baton Rouge, LA
Ollie Steele Burden Manor
3.7 miNursing Home · Baton Rouge, LA
Sage Rehabilitation Hospital Snf
4.3 miNursing Home · Baton Rouge, LA