Stephenville Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise small, intimate facility size. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
The facility has seen a significant decline in quality, moving from praise for its staff to serious allegations of threatening behavior. If you consider this facility, you must conduct an unannounced visit to verify the current safety and temperament of the nursing staff.
Google Reviews
Google Reviews
9 reviews analyzed“Families should exercise extreme caution as recent reviews highlight severe concerns regarding staff behavior and resident safety. While older reviews praised the facility's small size and owners, recent feedback describes an environment that feels threatening and rude.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate facility size
- Positive historical sentiment regarding ownership
Concerns
- Staff behavior described as rude and threatening (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small and intimate capacity of 46 residents, how do you ensure each person receives personalized attention during meal times and daily activities?
- 2We noticed your excellent 5-star CMS health inspection rating; how do you maintain those high clinical standards on a daily basis?
- 3What specific steps does your team take to ensure all staff members interact with residents and families with the utmost kindness and respect?
- 4How is the nursing staff structured during the overnight hours to handle any sudden medical emergencies or changes in a resident's condition?
- 5Could you tell us more about the types of social activities or outings planned to help residents stay engaged with the local Stephenville community?
- 6How do you approach training new staff members to ensure the high quality of care matches the positive historical reputation of the facility's ownership?
Personalized based on this facility's data
Key Review Excerpts
“Great, smaller facility. Awesome staff and owners. I recommend this facility if you're in the area.”
“Unsafe trapped feeling the staff makes you you feel threatened”
“Extremely rude staff. They have nothing better to do than make everyone as miserable as they are.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring deficiencies across all three surveys, with persistent issues in food safety, care planning, and building maintenance systems. The most concerning pattern is repeated violations in dietary services appearing in every survey from 2023 to 2025, along with ongoing problems with heating/ventilation systems and infection control. While most deficiencies have correction dates, some recent safety issues including exit doors and sprinkler systems remain without correction plans as of December 2025.
Dec 9, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jul 31, 2024Routine5
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 17, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Ticknor Enterprises Stephenville, LLC
for profit
GHC LTC MANAGEMENT, LLC
BRANDI M CLAYTON
Ownership & Management
Owners
Ticknor, Gregory
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit ticknorenterprises.com
Medicare data downloads
Original nursing home datasets
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