Stellar Care

The facility underwent an unannounced Case Management visit for a Health and Safety check. The Licensing Program Analyst conducted a tour, interviewed staff, and reviewed records. No deficiencies were cited during this visit, and the facility was observed to be clean, sanitary, and in good repair.

This report details an investigation into three allegations: staff not following doctor's orders, failure to ensure prescribed medication, and delayed notification of a change in condition. Based on the evidence reviewed, the Licensing Program Analyst found that a preponderance of evidence does not exist to prove that any of the alleged violations occurred.

This report details two separate complaint investigations conducted on different dates (10/20/2025 and 10/20/2025). In both instances, the allegations—improper needle disposal and failure to safeguard belongings—were found to be unsubstantiated or unfounded based on the investigation findings. Therefore, no deficiencies were cited in this report.

The investigation substantiated the allegation of unlawful eviction because the initial 30-day notice letter failed to meet legal requirements. Specifically, the notice lacked the required specific facts, including dates, places, and witnesses, and did not specify the expiration date of the notice period. Two technical violations were cited related to the formatting and content of the eviction notice.

The facility underwent an unannounced, required One-Year Inspection. The Licensing Program Analyst noted that the facility appeared well-maintained, with sufficient space, proper storage of supplies, and functioning equipment. No deficiencies were observed or cited during this inspection.

The facility underwent an unannounced, required One-Year Inspection. The Licensing Program Analyst noted that the facility appeared well-maintained, with sufficient space, proper storage of supplies, and functioning equipment. No deficiencies were observed or cited during this inspection.

This report details a complaint investigation conducted on May 23, 2025, regarding a resident eloping due to lack of supervision. The investigation, which included file review and staff interviews, concluded that the complaint was unfounded. No deficiencies were cited in this report.

This report details the findings of a complaint investigation regarding staff response to resident call lights. The allegation was that staff did not respond to a call light in a timely manner. After investigation, the allegation was deemed unsubstantiated.