Staunton Post Acute & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 120 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 11.0)
- High staff turnover (54%)
- High RN turnover (73%)
Below average in VA · Below recommended RN staffing · $17,501 in fines
What this means for your family
This facility has seen significant improvements under recent management, particularly in staff engagement and facility renovations. However, families should remain vigilant regarding communication; ensure you have direct contact information for nursing leadership rather than relying solely on social work or administrative staff for urgent updates.
Google Reviews
Google Reviews
120 reviews on Google“Staunton Post Acute & Rehabilitation has undergone significant leadership and management changes, which many recent reviewers credit for a noticeable improvement in atmosphere and care quality. While families frequently praise the compassionate nursing staff and the ongoing facility renovations, some visitors continue to report concerns regarding inconsistent communication, occasional cleanliness issues, and persistent noise from safety alarms.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Helpful and responsive admissions team
- Visible facility renovations and upgrades
- Engaging activities department
Concerns
- Unpleasant odors and cleanliness issues (mentioned by 6 reviewers)
- Poor communication and lack of follow-through from administrative/social work staff (mentioned by 4 reviewers)
- Inadequate care, hygiene, or neglect of residents (mentioned by 5 reviewers)
- Disturbing noise from persistent safety alarms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 123 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is undergoing renovations; what specific improvements have been made to the living areas to ensure a fresh and clean environment for residents?
- 2Given the recent focus on staffing and health inspections, how does your leadership team ensure consistent oversight and quality of care for residents on a daily basis?
- 3I see that you are very active in responding to feedback online; how do you translate that commitment to responsiveness into your day-to-day communication with families regarding their loved one's health?
- 4Regarding the feedback about noise levels in the halls, what protocols are in place to manage safety alarms while maintaining a peaceful and quiet atmosphere for residents?
- 5With the activities department being a highlight, could you walk me through the current schedule and how you tailor these programs to keep residents engaged and socially connected?
- 6What is your current process for medication management and ensuring that residents receive their treatments accurately and on time?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff are compassionate and attentive, and the therapy team is excellent — they’ve helped my loved one make amazing progress in rehab.”
“The facility is currently undergoing renovations, and it’s exciting to see the improvements. Communication with families is also great—we always feel informed and involved.”
“I brought my mom there. She wasn't given anything to drink but with meals. She was put in the day room all day. She had to sleep in her chair. Most of her clothes and glasses were lost.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about safety hazards and abuse prevention, with deficiencies appearing repeatedly across recent surveys. The most frequent problems involve accident prevention and safety, care planning and assessments, and medication management. While most issues show correction dates, safety concerns have persisted from 2020 through 2025, and recent complaints in 2023 suggest ongoing problems that warrant careful consideration before placement.
Apr 28, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2026Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 31, 2025Complaint7
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 17, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 14, 2023Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Jun 14, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Mar 19, 2026
$37,558
Fine
Aug 17, 2023
$8,190
Ownership & Operations
Who Operates This Facility
Staunton Post Acute & Rehabilitation
for profit
Chain Affiliation
Hill Valley Healthcare
44 facilities nationwide
Chain avg rating: 2.2/5 · Rank 19 of 40
Ownership & Management
Owners
Va 6 Snf Operations Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
120 reviews from families & visitors
Official Website
Visit stauntonrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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