Starkville Manor Health Care and Rehabilitation Ce
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 146 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and engaging activity programs, which many families find beneficial. However, because of serious historical concerns regarding hygiene and nursing care, we strongly recommend you visit during off-hours or weekends to observe the level of care and staffing responsiveness firsthand.
Google Reviews
Google Reviews
146 reviews analyzed“Starkville Manor receives a high volume of positive reviews, particularly praising the rehabilitation therapy team and the variety of engaging activities provided for residents. While many families report excellent, compassionate care, there are serious, recurring allegations from a minority of reviewers regarding neglect, poor hygiene, and unprofessional conduct by nursing staff. Families should conduct a thorough, in-person visit to assess the current environment and staffing levels for themselves.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and encouraging rehabilitation therapy team
- Engaging and frequent resident activities
- Warm, friendly, and compassionate frontline staff
- Clean and well-maintained facility environment
Concerns
- Reports of poor hygiene and neglect, including residents sitting in soiled linens (mentioned by 2 reviewers)
- Unprofessional or dismissive attitude from nursing and aide staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
- 2Given the high praise for your rehabilitation team, how do you ensure that same level of dedicated, one-on-one attention carries over into daily personal care and hygiene routines?
- 3We’ve heard great things about your activity calendar; could you walk us through how you tailor these programs to keep residents engaged throughout the week?
- 4What specific protocols do you have in place to ensure that residents receive timely assistance with personal care needs throughout the day and night?
- 5How does your nursing staff communicate with families when there is a change in a resident's health status or an urgent medical concern?
- 6With 119 residents, how do you foster a culture where staff members feel empowered to be as warm and compassionate as the frontline team is often described?
Personalized based on this facility's data
Key Review Excerpts
“The therapists were not only incredibly skilled but also kind, patient, and encouraging every step of the way. They took the time to get to know us, explain the process, and set realistic goals.”
“The staff are more attentive, communication with families has gotten better, and the overall atmosphere feels more positive and welcoming. You can tell there's been a real focus on teamwork and resident care.”
“My father in law was a resident here. The staff was very nice to him and he loved them. The activities department kept him active and happy with various things to do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, triggering 8 investigations that revealed recurring issues with nursing staffing, care planning, and medication management. The facility has faced 35 total deficiencies across recent surveys, including problems with protecting residents from abuse and managing their personal finances. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges.
Mar 5, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 5, 2026Routine2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 5, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 10, 2025Routine10
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jul 2, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Feb 6, 2024Routine24
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Feb 6, 2024
$51,893
Ownership & Operations
Who Operates This Facility
Starkville Manor Health Care and Rehabilitation Ce
for profit
Chain Affiliation
Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care
36 facilities nationwide
Ownership & Management
Owners
Starkville Parentco LLC
Owner · Organization
Msop Holdco LLC
Owner (parent company) · Organization
Nu C II Irrevocable Trust
Owner (parent company) · Organization
Nu C Irrevocable Trust
Owner (parent company) · Organization
Oktibbeha Holdco LLC
Owner (parent company) · Organization
Snf Care Centers LLC
Owner (parent company) · Organization
Zenith Holdco II LLC
Owner (parent company) · Organization
Zenith Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
146 reviews from families & visitors
Official Website
Visit starkvillemanor.com
Medicare data downloads
Original nursing home datasets
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