Carrington, LLC D/B/A the Carrington
Strong Medicare quality ratings; families often praise clean facility environment. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
While some visitors have noted a clean environment and friendly staff, the reports of neglect regarding resident hygiene are extremely concerning. We strongly advise families to conduct unannounced visits and speak directly with current residents to verify the quality of daily care before making a decision.
Google Reviews
Google Reviews
5 reviews analyzed“The Carrington receives polarized feedback, with some visitors noting a clean environment and friendly staff, while others report severe neglect regarding resident hygiene. Management has been criticized for failing to address concerns about the quality of care provided to vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean facility environment
- Friendly staff members
Concerns
- Neglect of resident hygiene and basic care needs
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some people mention how clean and well-maintained the facility is; how do you ensure that level of cleanliness is maintained for every resident's room?
- 2Since we want to make sure our loved one's personal care needs are always met, what is your process for monitoring and assisting with daily hygiene and grooming?
- 3Communication is so important to our family; how do you keep family members updated on any changes in a resident's health or daily well-being?
- 4What is the protocol for handling medical emergencies or sudden changes in health during the night or over the weekend?
- 5What kind of daily activities or social events do you have planned to keep the residents engaged and active?
- 6With such a high staffing rating, how do you ensure that the friendly atmosphere mentioned by others is felt by every resident during their care routines?
Personalized based on this facility's data
Key Review Excerpts
“Clean. Friendly staff.”
“If I could give less than one star I would. Please don’t send your loved ones here if you can help it. ... Instead they leave residents in their own filth an”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Carrington has 8 deficiencies across 3 surveys with all violations corrected by the facility. The most recent survey in December 2025 cited issues with food safety, care planning, daily care assistance, and accident prevention. Previous surveys found problems with fire safety systems and infection control. While the facility has addressed each deficiency, families should inquire about ongoing improvements in daily care assistance and safety measures.
Dec 3, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 8, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 19, 2023Routine2
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Ownership & Operations
Who Operates This Facility
Carrington, LLC D/B/A the Carrington
for profit
Chain Affiliation
Briar Hill Management
6 facilities nationwide
Chain avg rating: 2.8/5 · Rank 2 of 6
Ownership & Management
Owners
Philippe, Lynn
Owner
Rotolo, David
Owner
Rotolo, Robert
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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