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Nursing HomeMedicaid

St Marys Home for the Aged

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1635 S 21st Street, Manitowoc, WI 5422084 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 15 Google reviews

5
4
3
2
1
St Marys Home for the Aged Nursing Home in Manitowoc, WI — Street View
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What this means for your family

This facility is highly regarded for its compassionate nursing staff and effective rehabilitation services. When touring, we recommend paying close attention to the cleanliness of common areas and resident rooms to ensure they meet your standards, as there have been conflicting reports on this topic.

Google Reviews

Google Reviews

15 reviews on Google
St Marys Home for the Aged, operating as Felician Village, receives high praise for its compassionate nursing staff and well-maintained, home-like environment. While most families report excellent experiences with care and communication, there are isolated concerns regarding cleanliness that prospective families should investigate during their tour.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean7.0Activities10.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and beautifully maintained grounds
  • Responsive administrative leadership
  • Excellent activities and support services

Concerns

  • Cleanliness and dust maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)2.52018(2)5.02019(4)5.02022(1)1.02023(1)5.02024(5)5.02025(4)

Distribution · 18 analyzed

5
15
4
0
3
1
2
1
1
1

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With 84 residents, how do you ensure that common areas and individual rooms receive consistent, deep cleaning to maintain the facility's high standards?
  • 2I noticed your team is very active in responding to feedback; how do you incorporate family suggestions into your daily operations and activity planning?
  • 3Given the 4-star staffing rating, what specific steps do you take to ensure that residents receive personalized attention during peak hours of the day?
  • 4Could you walk me through the typical daily activity schedule and how you tailor these programs to keep residents engaged and social?
  • 5Regarding the recent health inspection findings, what specific improvements or policy changes have been implemented to address those areas?
  • 6How does your nursing staff coordinate with local hospitals or specialists when a resident requires urgent medical care beyond what is available on-site?

Personalized based on this facility's data


Key Review Excerpts

The nurses, Brianna and Tanya, were outstanding: friendly, hard-working, organized, good communicators, and always available for consults.

Long-term resident's family · 2025★★★★★

The staff, including the nurses of course, but also the administration that helped us navigate the transition from the hospital to rehabilitation and ultimately her return home was absolutely unmatched.

Rehab patient's family · 2024★★★★★

Felician Village and Felician Village On the Go is an outstanding organization and has been providing absolutely the best loving, kind, respectful service and care for our mom.

Long-term resident's family · 2025★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.71hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WI
5.2%
Manitowoc
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.1%
Mixed vs Avgs
Here
27.1%
US
15.3%
WI
19.9%
Manitowoc
31.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
14.4%
WI
16.7%
Manitowoc
17.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
15.5%
WI
15.9%
Manitowoc
21.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.9%
Mixed vs Avgs
Here
28.9%
US
19.4%
WI
25.0%
Manitowoc
31.0%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
1.6%
WI
2.8%
Manitowoc
2.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.1%
Better than Avg
Here
91.1%
US
79.8%
WI
82.2%
Manitowoc
70.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
81.8%
WI
86.6%
Manitowoc
80.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
WI
1.3%
Manitowoc
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (9.8)
3 complaint-triggered

St. Marys Home has 25 federal deficiencies across recent inspections, with families filing three complaint reports about care concerns. The facility has ongoing issues with fire safety systems, resident care planning, and medication management that have persisted across multiple surveys. While all violations show correction dates, the pattern of recurring deficiencies in critical areas like safety systems and care planning suggests potential operational challenges that warrant careful consideration during your visit.

Dec 3, 2025Complaint
2
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Dec 3, 2025Routine
8
0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 30, 2025Complaint
1
0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Aug 14, 2024Routine
9
0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jun 22, 2023Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Marys Home for the Aged

Organization Type

nonprofit

Chain Affiliation

Chain Name

Felician Services

Chain Size

3 facilities nationwide

Chain avg rating: 3.3/5 · Rank 2 of 3

Ownership & Management

Owners

Felician Services INC

Owner · Organization

100%

Key personnel

Felician Services INC5% or Greater Mortgage InterestSidhu, SarfrazContracted Managing EmployeeBruckschen, MeganW-2 Managing EmployeeCorbeil, LindseyW-2 Managing EmployeeDenor, JeremyW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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