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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 173 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
St Leonard Hcc has a middle-range Medicare overall rating. Strengths include beautiful, well-maintained campus and grounds. Some reviewers note concerns about severe understaffing leading to neglect in rehab/nursing (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
St. Leonard HCC receives high praise for its independent living and event spaces, with many residents highlighting the beautiful campus, active social calendar, and friendly staff. However, the skilled nursing and rehabilitation units face serious, recurring allegations of neglect, understaffing, and poor communication regarding medical care. Families considering this facility should distinguish between the highly-rated independent living community and the problematic health and rehabilitation center.
Quality Themes
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Rating Trends
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Distribution · 175 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My mother was a patient there. They were so understaffed, I found her on 2 occasions sitting in a wheelchair with urine soaked and dripping on the floor.”
“The facility inspired hope, from the lovely grounds to the family-room style hallways. The staff was attentive and...”
“My sister died of neglect in this place in April 2021. Situation was worse due to Covid restrictions with family’s denied access to loved ones. Medical conditions went unaddressed until too late.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
St. Leonard HCC shows concerning patterns with 78 deficiencies across 10 surveys, including 12 complaint-triggered issues from families reporting problems. The facility has recurring problems with medication management, pressure ulcer care, and fire safety systems spanning multiple years. While all deficiencies show correction dates, the persistent nature of medication errors, inadequate wound care, and safety violations across different survey periods suggests ongoing operational challenges that families should carefully consider.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jul 18, 2024
$46,780
Payment Denial
Jul 18, 2024
27-day denial
Fine
Oct 16, 2023
$42,920
Payment Denial
Oct 16, 2023
33-day denial
St Leonard Hcc
for profit
Commonspirit Health
19 facilities nationwide
Chain avg rating: 3.0/5 · Rank 10 of 19
Owners
Chi Living Communities
Owner · Organization
Commonspirit Health
Owner (parent company) · Organization
Sylvania Franciscan Health
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
173 reviews from families & visitors
Official Website
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Original nursing home datasets
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