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Nursing HomeMedicaid Top Rated

St. Joseph's, a Villa Center

Strong Medicare quality ratings; families often praise effective therapy and rehab team. Still worth an in-person visit.

9400 Conant Street, Hamtramck, MI 48212169 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
2.4/5

based on 36 Google reviews

5
4
3
2
1
St. Joseph's, a Villa Center Nursing Home in Hamtramck, MI — Street View
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What this means for your family

Given the high frequency of reports regarding neglect, unsanitary conditions, and unprofessional staff, this facility presents significant risks. We strongly advise families to look elsewhere, or if you must consider it, conduct an unannounced visit to inspect the cleanliness and observe staff-resident interactions firsthand.

Google Reviews

Google Reviews

36 reviews on Google
St. Joseph's, A Villa Center faces severe and consistent criticism regarding cleanliness, staff professionalism, and quality of care. While a small minority of reviewers report positive experiences with therapy and individual staff members, the overwhelming majority of feedback describes a facility plagued by neglect, rude behavior, and unsanitary conditions.

Quality Themes

Tap a score for details
Food1.0Staff1.0Clean1.0Activities3.0Meds1.0MemoryN/AComms1.0Value1.0

Strengths

  • Effective therapy and rehab team
  • Occasional compassionate individual staff members
  • Some positive experiences with guest relations

Concerns

  • Rude, disrespectful, and unprofessional staff (mentioned by 12 reviewers)
  • Facility is dirty, unsanitary, and smells of waste (mentioned by 8 reviewers)
  • Neglect of basic patient needs (hygiene, feeding, medication) (mentioned by 7 reviewers)
  • Theft or loss of personal belongings (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(11)'18(7)'21(3)'23(6)'25(4)'26(4)

Distribution · 63 analyzed

5
17
4
2
3
1
2
0
1
43

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's size of 169 residents, what specific protocols are in place to ensure consistent, daily hygiene and personal care for each individual?
  • 2I noticed the therapy and rehab team is highly regarded here; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the day?
  • 3Could you walk me through your current cleaning schedule and the measures taken to maintain a fresh, sanitary environment in the common areas and resident rooms?
  • 4I appreciate that you actively engage with feedback online; how do you use that communication to address concerns regarding staff professionalism and ensure a respectful environment for residents?
  • 5What systems do you have in place to track and safeguard residents' personal belongings to prevent loss or misplacement?
  • 6With your current staffing levels, how does the team prioritize and manage medication administration to ensure accuracy and timeliness for every resident?

Personalized based on this facility's data


Key Review Excerpts

This is the filthiest 'skilled nursing facility' I've ever seen. I was sent here by my neurosurgeon after back surgery, a brain and a spine infection. Even the employees don't want to touch door handles & stuff.

Rehab patient · 2025☆☆☆☆

My 64 year old husband almost lost his life here because of their treatment. There is a culture in this facility of they are right and you are wrong, from the CNA’s, LPN’s, RN’s and all the way up to the director of nursing.

Spouse of resident · 2024☆☆☆☆

My father is there from last week and the nurses behaves very rudely and they are very ill mannered. We even caught the nurses and assistant nurses lying about my father. They didn’t even check his file and they kept him without giving him medication so my fathers condition became worse.

Family member · 2018☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.22hrs
29%
Registered nurses for medical care
Total Nursing
3.30hrs
80%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

17

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
19.5%
MI
19.5%
Wayne
20.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
MI
4.2%
Wayne
7.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
MI
95.2%
Wayne
89.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
95.5%
MI
95.0%
Wayne
90.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
15.5%
MI
15.0%
Wayne
16.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.3%
MI
13.1%
Wayne
11.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
79.8%
MI
79.5%
Wayne
64.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.9%
Better than Avg
Here
85.9%
US
81.8%
MI
83.0%
Wayne
68.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Wayne
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (9.8)
2 complaint-triggered

St. Joseph's has recurring issues across multiple surveys, with families filing complaints about mental health care and medication management. The facility shows persistent problems with room size requirements, daily care assistance, and medication labeling that have appeared in three of four surveys. While all deficiencies have correction dates, the pattern of repeated violations in key care areas warrants careful consideration during your visit.

Mar 26, 2026Routine
6
0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0912Minimal · Widespread

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Apr 10, 2025Complaint
1
0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Feb 5, 2025Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0912Minimal · WidespreadCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0921Minimal · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Nov 29, 2023Routine
7
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0912Minimal · WidespreadCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Nov 29, 2023Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St. Joseph's, a Villa Center

Organization Type

for profit

Chain Affiliation

Chain Name

Villa Healthcare

Chain Size

18 facilities nationwide

Chain avg rating: 2.6/5 · Rank 2 of 18 (Best)

Ownership & Management

Owners

Omnia Opco Holdings LLC

Owner · Organization

100%

Todd a Stern 2015 Irrv Ins Tr

Owner · Organization

Berger, Menachem

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Israel, Benjamin

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Stern, Todd

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cibc Bank USA5% or Greater Security InterestAaron, JonathanManaging Control - Governing BodyAaron, JonathanManagerBaumol, YehoshuaManagerGraf, MarcellaManager
Source: Medicare provider data

Contact

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References & Resources

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