St. Joseph's, a Villa Center
Strong Medicare quality ratings; families often praise effective therapy and rehab team. Still worth an in-person visit.
based on 36 Google reviews

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What this means for your family
Given the high frequency of reports regarding neglect, unsanitary conditions, and unprofessional staff, this facility presents significant risks. We strongly advise families to look elsewhere, or if you must consider it, conduct an unannounced visit to inspect the cleanliness and observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
36 reviews on Google“St. Joseph's, A Villa Center faces severe and consistent criticism regarding cleanliness, staff professionalism, and quality of care. While a small minority of reviewers report positive experiences with therapy and individual staff members, the overwhelming majority of feedback describes a facility plagued by neglect, rude behavior, and unsanitary conditions.”
Quality Themes
Tap a score for detailsStrengths
- Effective therapy and rehab team
- Occasional compassionate individual staff members
- Some positive experiences with guest relations
Concerns
- Rude, disrespectful, and unprofessional staff (mentioned by 12 reviewers)
- Facility is dirty, unsanitary, and smells of waste (mentioned by 8 reviewers)
- Neglect of basic patient needs (hygiene, feeding, medication) (mentioned by 7 reviewers)
- Theft or loss of personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's size of 169 residents, what specific protocols are in place to ensure consistent, daily hygiene and personal care for each individual?
- 2I noticed the therapy and rehab team is highly regarded here; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the day?
- 3Could you walk me through your current cleaning schedule and the measures taken to maintain a fresh, sanitary environment in the common areas and resident rooms?
- 4I appreciate that you actively engage with feedback online; how do you use that communication to address concerns regarding staff professionalism and ensure a respectful environment for residents?
- 5What systems do you have in place to track and safeguard residents' personal belongings to prevent loss or misplacement?
- 6With your current staffing levels, how does the team prioritize and manage medication administration to ensure accuracy and timeliness for every resident?
Personalized based on this facility's data
Key Review Excerpts
“This is the filthiest 'skilled nursing facility' I've ever seen. I was sent here by my neurosurgeon after back surgery, a brain and a spine infection. Even the employees don't want to touch door handles & stuff.”
“My 64 year old husband almost lost his life here because of their treatment. There is a culture in this facility of they are right and you are wrong, from the CNA’s, LPN’s, RN’s and all the way up to the director of nursing.”
“My father is there from last week and the nurses behaves very rudely and they are very ill mannered. We even caught the nurses and assistant nurses lying about my father. They didn’t even check his file and they kept him without giving him medication so my fathers condition became worse.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Joseph's has recurring issues across multiple surveys, with families filing complaints about mental health care and medication management. The facility shows persistent problems with room size requirements, daily care assistance, and medication labeling that have appeared in three of four surveys. While all deficiencies have correction dates, the pattern of repeated violations in key care areas warrants careful consideration during your visit.
Mar 26, 2026Routine6
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Feb 5, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 29, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 29, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
St. Joseph's, a Villa Center
for profit
Chain Affiliation
Villa Healthcare
18 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 18 (Best)
Ownership & Management
Owners
Omnia Opco Holdings LLC
Owner · Organization
Todd a Stern 2015 Irrv Ins Tr
Owner · Organization
Berger, Menachem
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Benjamin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stern, Todd
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit stjosephsvhc.com
Medicare data downloads
Original nursing home datasets
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