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Public Google reviewers rate this highly and often mention beautiful, resort-like grounds and clean facilities. Schedule a visit to confirm the fit.
based on 74 Google reviews
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Public Google reviewers rate St John Grande highly. Reviewers highlight: beautiful, resort-like grounds and clean facilities, compassionate and professional nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
St. John Grande is frequently praised for its beautiful, resort-like grounds and a compassionate, religious-oriented atmosphere that many families find comforting. However, there are serious, recurring allegations regarding language barriers among nursing staff and instances of neglect or poor communication from administration. While many long-term residents thrive here, prospective families should carefully investigate the facility's current staffing levels and responsiveness to medical concerns.
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Key Review Excerpts
“I am exceedingly grateful for the exceptional care and compassion my Mother is receiving at St. John of God. The staff have been proactive, competent and always available.”
“The nurses do not clean her up, and when they do, they do not do so properly. The language barrier is also a problem.”
“Office staff member Selena has a habit of hanging up on a family member who has a concern in regards to employee who lies to security stating family is not checking in. Unfortunately Bad Management!”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent an unannounced annual visit conducted by the Licensing Program Analyst. The inspection found the facility to be sanitary, appropriately furnished, and compliant with observed standards. Specifically, no deficiencies were identified during this visit.
The facility underwent an unannounced annual required visit conducted by the Licensing Program Analyst. The inspection covered the physical plant, including bedrooms, common areas, kitchen, and grounds. Overall, the facility was observed to be clean, appropriately furnished, and compliant with Title 22 regulations, resulting in no citations being issued.
The unannounced annual visit conducted on 06/02/23 found the facility to be in good condition. The LPA observed that the physical plant, resident rooms, and common areas were clean and well-maintained. No deficiencies were observed during the visit.
The inspection identified two critical deficiencies, both classified as Type A, indicating immediate health and safety risks. Specifically, the facility failed to maintain proper hot water temperature controls in resident care areas and lacked a current fire clearance. Both deficiencies require corrective action with a due date of 11/07/2022.
St John of God Retirement & Care Center CORP.
SABRINA TUCKER
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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