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Nursing HomeMedicaid Investigative

St Joe Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

10 Lake Drive, Bonne Terre, MO 63628155 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 36 Google reviews

5
4
3
2
1
St Joe Manor Nursing Home in Bonne Terre, MO — Street View
Street View

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (97%)
  • High RN turnover (100%)

Below average in MO · Below recommended RN staffing · Very high staff turnover · Worst in SHAFIQ MALIK chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility has undergone recent cosmetic renovations, the recurring reports of medication errors, hygiene neglect, and poor staff responsiveness are critical red flags. If you are considering this facility, we strongly recommend conducting unannounced visits and asking specifically about their medication administration protocols and current staff-to-resident ratios.

Google Reviews

Google Reviews

36 reviews on Google
St Joe Manor receives highly polarized reviews, with some families praising the facility's recent cosmetic updates and attentive staff, while others report severe neglect and unprofessionalism. Critical concerns include reports of poor hygiene, medication errors, and staff indifference toward residents' basic needs. Families considering this facility should be aware of the significant inconsistency in care quality described by different reviewers.

Quality Themes

Tap a score for details
Food4.0Staff3.0Clean4.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Recent facility lobby and interior updates
  • Some staff members described as caring and team-oriented
  • Clean environment reported by some visitors

Concerns

  • Poor hygiene and sanitation (soiled clothing, odors) (mentioned by 4 reviewers)
  • Medication management errors and delays (mentioned by 2 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 4 reviewers)
  • Inadequate staffing or slow response times (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(4)'20(1)'22(2)'24(3)'26(1)

Distribution · 38 analyzed

5
21
4
0
3
0
2
4
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the recent updates to the lobby and interior, how are you working to ensure that the same high standard of cleanliness is maintained in the residents' personal living areas and clothing?
  • 2Given the current staffing levels, what specific protocols do you have in place to ensure that call lights are answered promptly and resident needs are met in a timely manner?
  • 3Could you walk me through your current process for medication administration to ensure accuracy and prevent delays for residents?
  • 4How does your leadership team foster a supportive and professional culture among the staff to ensure that every resident receives kind and respectful care?
  • 5What does a typical daily activity schedule look like for residents, and how do you encourage participation to keep everyone socially engaged?
  • 6In the event of a medical emergency or a sudden change in a resident's health, what is your communication process for keeping family members informed and involved?

Personalized based on this facility's data


Key Review Excerpts

My mother-in-law's bathroom smelled like death, I went to the nurses station to let them know, they did nothing about it, I had to take care of it myself.

Memory care family member · 2021☆☆☆☆

My mother was there for rehab. Was there only a week and they hadn't given her any of her meds that I dropped off. It put her in kidney failure and she ended up in the hospital ICU for 6 weeks.

Rehab patient's family · 2022☆☆☆☆

St joe has done a lot of updates to the facility. They have re done the lobby and it looks amazing. They are continuing it though the building.

Visitor · 2023★★★★★
Source: 36 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
12.1%
MO
16.7%
St. francois
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility41.2%
Worse than Avg
Here
41.2%
US
19.5%
MO
25.4%
St. francois
36.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.5%
MO
23.6%
St. francois
26.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
93.4%
MO
84.4%
St. francois
86.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.4%
MO
17.9%
St. francois
17.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
14.4%
MO
19.1%
St. francois
13.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
79.8%
MO
63.5%
St. francois
50.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.9%
Mixed vs Avgs
Here
61.9%
US
81.8%
MO
65.9%
St. francois
59.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
MO
2.2%
St. francois
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (12.0)
2 complaint-triggered

St Joe Manor has recurring deficiencies across multiple surveys, with families filing complaints about infection control and neglect reporting failures. The facility repeatedly struggles with fire safety systems, care planning and assessments, and medication management. While all deficiencies show correction dates, the same issues resurface consistently across 2022-2025 surveys, suggesting ongoing operational challenges that families should investigate during visits.

Feb 13, 2025Routine
16
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 26, 2024Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 20, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 11, 2024Routine
12
0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 6, 2022Routine
14
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0924Potential for harm · PatternCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Joe Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Shafiq Malik

Chain Size

9 facilities nationwide

Chain avg rating: 3.1/5 · Rank 7 of 8 (Worst)

Ownership & Management

Key personnel

Malik, OmerOfficer / DirectorMalik, ShafiqOfficer / DirectorGreco, SharonManagerMalik, OmerManagerMalik, ShafiqManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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