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Nursing HomeMedicaid

Nhc Healthcare, Desloge

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

801 Brim Street, Desloge, MO 63601120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 26 Google reviews

5
4
3
2
1
Nhc Healthcare, Desloge Nursing Home in Desloge, MO — Street View
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What this means for your family

This facility has a strong history of compassionate care and a clean environment, particularly for memory care and rehab. However, recent trends show a decline in administrative reliability; families should ensure they have a clear, documented communication plan with management to avoid the follow-through issues noted by recent visitors.

Google Reviews

Google Reviews

26 reviews on Google
NHC HealthCare, Desloge receives high praise for its compassionate staff, clean environment, and engaging activities, particularly from families of long-term residents. However, recent reviews highlight significant concerns regarding administrative communication, follow-through on promises, and the handling of complex medical or behavioral situations.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities9.0MedsN/AMemory9.0Comms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Active engagement and volunteer programs
  • Strong support for end-of-life care

Concerns

  • Poor administrative communication and lack of follow-through (mentioned by 2 reviewers)
  • Inadequate handling of complex medical or behavioral cases (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(2)4.34.4'19(14)5.05.0'22(2)2.52.0'24(1)2.5'26(2)

Distribution · 30 analyzed

5
22
4
2
3
0
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the facility housing 120 residents, how do you ensure consistent communication with families regarding updates or changes in a loved one's care plan?
  • 2Given the focus on active engagement, could you walk me through a typical week of activities and how you encourage residents to participate?
  • 3How does your nursing team coordinate with external specialists when managing more complex medical needs?
  • 4Since your staffing rating is a 3/5, what steps are you taking to ensure that residents receive timely attention during peak hours?
  • 5When administrative questions or concerns arise, what is the standard process for families to get a direct and timely follow-up?
  • 6How does your team approach the transition process for new residents to ensure they feel comfortable and well-supported during their first few weeks?

Personalized based on this facility's data


Key Review Excerpts

My Dad lived in the Cottage part of the home with Alzheimer’s, his care was excellent. At the end the of his life, which was during the Covid restrictions our family was allowed to be with him.

Memory care family member · 2020★★★★★

My son was admitted to this facility after a stroke and the staff from the front desk to the nursing staff and activities and social services has just been amazing

Rehab patient's parent · 2026☆☆☆☆

Wishy-washy they never call you back when they say they will. They do not keep their promises and never follow through.

Family member · 2024★★☆☆☆
Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
98%
Registered nurses for medical care
Total Nursing
3.22hrs
79%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.7%
Mixed vs Avgs
Here
36.7%
US
19.5%
MO
25.4%
St. francois
37.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.5%
Worse than Avg
Here
31.5%
US
15.5%
MO
23.6%
St. francois
26.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility82.4%
Worse than Avg
Here
82.4%
US
95.5%
MO
90.9%
St. francois
91.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility83.5%
Worse than Avg
Here
83.5%
US
93.4%
MO
84.4%
St. francois
87.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
12.1%
MO
16.7%
St. francois
9.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.9%
Mixed vs Avgs
Here
18.9%
US
14.4%
MO
19.1%
St. francois
13.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.5%
Mixed vs Avgs
Here
60.5%
US
79.8%
MO
63.5%
St. francois
45.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.8%
Mixed vs Avgs
Here
63.8%
US
81.8%
MO
65.9%
St. francois
59.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Mixed vs Avgs
Here
1.7%
US
1.6%
MO
2.2%
St. francois
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (12.0)
1 complaint-triggered

NHC Healthcare Desloge has persistent fire safety and building code violations across all three surveys, with the same fire wall deficiency appearing repeatedly from 2022 to 2025. A family filed a complaint about the facility's failure to properly notify them about a resident situation. The facility struggles most with fire safety compliance, infection control, and resident rights notifications, though all deficiencies show correction dates indicating the facility addresses issues when cited.

Apr 24, 2025Routine
9
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 24, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Mar 29, 2024Routine
17
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 23, 2022Routine
24
0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · Widespread

Smoke Deficiencies

Install an approved automatic sprinkler system.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare, Desloge

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 37 of 65

Ownership & Management

Owners

Nhc/delaware INC

Owner · Organization

Key personnel

Rector, MelvinManaging Control - Governing BodyRector, MelvinOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerBurke, EdwardManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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