St Genevieve Nursing
Strong Medicare quality ratings; families often praise positive experiences reported by some residents. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
The facility has a high volume of generic positive ratings, but critical reviews from families highlight significant concerns regarding medical responsiveness and staff professionalism. If you consider this facility, you must be prepared to be highly proactive in monitoring your loved one's medical care and follow-up on diagnostic testing.
Google Reviews
Google Reviews
26 reviews on Google“Reviews for St. Genevieve Nursing are highly polarized, consisting almost entirely of either generic five-star ratings without comments or specific, critical accounts of poor care. While one resident praised the staff, others reported significant lapses in medical responsiveness, such as delays in testing for infections and unprofessional conduct by staff members.”
Quality Themes
Tap a score for detailsStrengths
- Positive experiences reported by some residents
- Friendly staff interactions noted by select visitors
Concerns
- Significant delays in medical testing and treatment (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback; how does the administration typically involve families in addressing care concerns?
- 2What is the process for ensuring medical tests and treatments are coordinated quickly with outside doctors to avoid any delays?
- 3How do you ensure that medication administration is double-checked and managed accurately for every resident?
- 4Can you tell me more about how the staff maintains a warm, professional, and friendly environment during their daily interactions with residents?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“My stay at the care center has been wonderful. Everyone has treated me great. If I would have to go back to a nursing home Ste Gen. Care Center is my number 1 pick .”
“I have over 6 years experience with the Care Ctr. It is up to the family to be proactive regarding care. On several occasions, my Dad or Mom had a suspected UTI. The gathering of a urine sample is delayed until the next shift, if you are lucky, normally, received only the next day.”
“First the lady (Carla) was extremely rude after me asking my grandpa if they can open the blinds so we can see him. She stated 'Give me a second im getting there' in a very rude voice.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Genevieve Nursing has recurring deficiencies across three surveys with persistent issues in dietary services, electrical safety, and resident rights that have not been fully resolved. Food safety and staffing problems appeared in all three inspections (2021, 2023, 2024), while electrical system violations with power strips and extension cords occurred repeatedly. Recent 2024 findings included medication error rates exceeding 5%, infection control gaps, and policies to prevent abuse and neglect, though all deficiencies were reportedly corrected.
Nov 7, 2024Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 14, 2023Routine6
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Aug 27, 2021Routine11
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
St Genevieve Nursing
for profit
Chain Affiliation
Community Care Centers
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 8 (Best)
Ownership & Management
Owners
Weiner, Craig
Owner
Weiner, Gina
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit communitycaremidwest.com
Medicare data downloads
Original nursing home datasets
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