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Nursing HomeMedicaid Investigative

St Elizabeth Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

109 S Atwood Avenue, Janesville, WI 5354543 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 35 Google reviews

5
4
3
2
1
St Elizabeth Nursing Home Nursing Home in Janesville, WI — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (8 vs median 7)
  • High staff turnover (68%)

Bottom 25% in WI · Below recommended RN staffing · $31,171 in fines

Source: Medicare data

What this means for your family

While some families report successful rehab outcomes and kind individual staff, there is a consistent pattern of poor responsiveness to call lights and cleanliness issues. If you consider this facility, we strongly recommend observing the response time to call lights during a visit and asking for a clear plan regarding how they ensure room hygiene and medical appointment coordination.

Google Reviews

Google Reviews

35 reviews on Google
St. Elizabeth Nursing Home receives polarized feedback, with some families praising the kindness of staff and successful rehab outcomes, while others report serious concerns regarding neglect and poor communication. Recurring complaints highlight significant delays in call-light response times, inconsistent cleanliness, and failures in basic care coordination such as transportation and hygiene.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical therapy services
  • Kind and attentive individual staff members
  • Peaceful, well-located facility

Concerns

  • Slow or non-existent response to call lights (mentioned by 4 reviewers)
  • Poor cleanliness and lack of room maintenance (mentioned by 2 reviewers)
  • Neglect regarding basic hygiene and care needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(8)'21(1)'23(3)'25(4)'26(2)

Distribution · 39 analyzed

5
24
4
0
3
2
2
3
1
10

How They Respond to Reviews

51%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that staffing levels are a primary focus for the facility; what specific steps are you taking to ensure residents receive timely assistance when they use their call lights?
  • 2Given that cleanliness and room maintenance have been identified as areas for improvement, could you walk me through your current housekeeping schedule and how you ensure consistent standards in resident rooms?
  • 3I appreciate that the facility responds to many online reviews; how does that feedback loop influence the changes you make to daily operations or staff training?
  • 4Since physical therapy is a noted strength here, how do you integrate those services into the daily routine for residents who need extra support with mobility?
  • 5With the current CMS health inspection ratings, what specific quality improvement initiatives are currently underway to address those findings and improve the resident experience?
  • 6Could you describe how the dining experience is managed to ensure residents are receiving proper nutrition and enjoying their meals?

Personalized based on this facility's data


Key Review Excerpts

They take 2 hours to answer his call light and when you try and go find a nurse you can’t find one. I have complained and called numerous times and they always say “ that is unacceptable” then fix it!

Long-term resident's family · 2023★★☆☆☆

The complaint I have is the cleanliness of the bathroom & my room. Neither was ever cleaned. My bed sheets were changed once and bed was made once.

Rehab patient · 2026★★★☆☆

My grandmother was at St. Elizabeth Home for 6 weeks. She had a great experience and was able to go home and make a full recovery. The staff were very attentive to her needs and the Catholic Sisters were very gracious!!

Long-term resident's family · 2025★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.13hrs
76%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.2%
Worse than Avg
Here
35.2%
US
19.4%
WI
25.0%
Rock
24.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WI
5.2%
Rock
2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
15.3%
WI
19.9%
Rock
13.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.7%
Worse than Avg
Here
89.7%
US
95.5%
WI
95.0%
Rock
97.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
14.4%
WI
16.7%
Rock
16.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.3%
Mixed vs Avgs
Here
18.3%
US
19.5%
WI
16.8%
Rock
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.8%
Worse than Avg
Here
57.8%
US
81.8%
WI
86.6%
Rock
84.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.5%
Worse than Avg
Here
59.5%
US
79.7%
WI
82.2%
Rock
80.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Rock
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Near state avg (9.8)
41 complaint-triggered
$31,171 in fines

This facility has significant concerns with 92 deficiencies across recent years, including 40 complaint-triggered violations where families filed reports about problems. Recurring issues center on medication management, infection control, and nursing staffing adequacy. While all cited deficiencies show correction dates, the pattern of repeated complaints about core care areas like treatment quality, abuse response, and staff supervision suggests ongoing operational challenges that warrant careful evaluation.

Feb 3, 2026Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Feb 13, 2025Routine
20
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0331Potential for harm · PatternCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jan 8, 2025Complaint
4
0881Actual harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 17, 2024Complaint
8
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0687Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 17, 2024Complaint
7
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 21, 2024Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

Federal Penalties

Fine

Jan 8, 2025

$8,824

Fine

Oct 17, 2024

$22,347

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Elizabeth Nursing Home

Organization Type

nonprofit

Chain Affiliation

Chain Name

Illuminus

Chain Size

5 facilities nationwide

Ownership & Management

Key personnel

Dettman, ScottOfficer / DirectorFischer, ToddOfficer / DirectorHeroux, StevenOfficer / DirectorKohlhoff, KevinOfficer / DirectorKonkol, DennisOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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