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Nursing HomeMedicaid Investigative

Oak Park Place of Janesville

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

700 Myrtle Way, Janesville, WI 5354535 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 72 Google reviews

5
4
3
2
1

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (11 vs median 7)

Below average in WI · Meets national RN staffing standard · Above recommended total nurse staffing · $9,750 in fines

Source: Medicare data

What this means for your family

While the physical facility and therapy department are highly regarded, the recurring reports of medication errors and staffing shortages are critical safety concerns. If you choose this facility, we strongly recommend frequent, unannounced visits and active monitoring of your loved one's care plan and medication administration.

Google Reviews

Google Reviews

72 reviews on Google
Oak Park Place of Janesville presents a polarized experience, with many residents and families praising the modern, clean facility and the high quality of physical therapy services. However, a significant number of reviewers report severe concerns regarding understaffing, medication errors, and inconsistent care, particularly in the nursing and memory care wings. Families should be aware that while the environment is physically appealing, the consistency of care appears to fluctuate significantly based on staffing levels.

Quality Themes

Tap a score for details
Food4.0Staff4.0Clean5.0Activities8.0Meds2.0Memory3.0Comms3.0Value5.0

Strengths

  • Modern, clean, and well-maintained facility
  • Highly effective physical and occupational therapy
  • Spacious and well-designed apartments
  • Engaging social atmosphere and community events

Concerns

  • Chronic understaffing leading to neglected care (mentioned by 11 reviewers)
  • Medication management errors (late, missed, or incorrect doses) (mentioned by 7 reviewers)
  • Poor communication and lack of responsiveness from administration (mentioned by 6 reviewers)
  • Theft of resident belongings and personal items (mentioned by 4 reviewers)
  • Inconsistent hygiene and room cleaning (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2343.9'19(7)3.04.2'21(13)5.04.0'23(11)2.54.5'25(15)3.5'26(6)

Distribution · 77 analyzed

5
44
4
7
3
3
2
4
1
19

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that therapy services are highly praised here; how do you integrate those physical and occupational therapy programs into the daily routines of residents?
  • 2Given the importance of medication safety, could you walk us through the specific protocols and double-check systems you have in place to ensure residents receive the correct doses on time?
  • 3I see that you are quite active in responding to feedback online; how do you use that family input to improve communication and responsiveness from your administrative team?
  • 4With 35 residents, how do you ensure that staff members are consistently available to provide timely assistance with hygiene and room maintenance throughout the day?
  • 5What security measures or inventory tracking systems do you have in place to ensure that residents' personal belongings and private items remain safe and accounted for?
  • 6Since the community atmosphere is a highlight, could you tell me about a recent event or activity that really brought the residents together?

Personalized based on this facility's data


Key Review Excerpts

I've been at 5+ rehab facilities following accidents or surgeries, and Oak Park Place is by far the best! Even on hectic days, at the busiest times, the staff bent over backwards to make me feel as if I were the only patient in their care.

Rehab patient · 2024★★★★★

My best friends dad had just passed this past weekend, she had a camera in the room because of previous incidents and neglect that have taken place... on the camera he was chocking and he was allowed to drowned in his own vomit and mucus.

Memory care family member · 2024☆☆☆☆

Meds being given late, meds put on tray and marked as given, the wrong quantity or strength given, dosages doubled up, meds found in patients bed or on the floor, calls for a nurse not answered in 3+ hours.

Rehab family member · 2024☆☆☆☆
Source: 72 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.11hrs
OK
Registered nurses for medical care
Total Nursing
4.11hrs
OK
All nurses + aides combined
Staff Turnover
80%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
19.5%
WI
16.8%
Rock
15.9%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility14.1%
Worse than Avg
Here
14.1%
US
0.9%
WI
2.2%
Rock
0.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
19.4%
WI
25.0%
Rock
24.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WI
5.2%
Rock
2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
93.4%
WI
95.6%
Rock
95.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
14.4%
WI
16.7%
Rock
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.2%
Better than Avg
Here
87.2%
US
81.8%
WI
86.6%
Rock
81.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Mixed vs Avgs
Here
81.0%
US
79.7%
WI
82.2%
Rock
77.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
WI
1.3%
Rock
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (9.8)
24 complaint-triggered
$9,750 in fines

This facility has concerning patterns with 64 deficiencies across 9 surveys, including 22 complaint-triggered violations where families reported problems. The most recurring issues involve fire safety systems, resident care quality, and infection control. Recent violations include inadequate wound care, nursing staffing shortages, and failure to respond properly to abuse allegations, with some issues persisting across multiple surveys despite reported corrections.

Jan 21, 2026Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Jun 3, 2025Routine
20
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Apr 23, 2025Complaint
2
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 11, 2025Complaint
7
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 21, 2024Complaint
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

May 21, 2024Routine
9
0521Potential for harm · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0541Potential for harm · Pattern

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0321Potential for harm · Isolated

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Park Place of Janesville

Organization Type

for profit

Ownership & Management

Owners

James a. Gregory Living Trust

Owner · Organization

5%

Lakeland Janesville LLC

Owner · Organization

6%

Sadler Living Trust

Owner · Organization

Chase, Theodore

Owner

5%

Frank, Hayden

Owner

Frank, Scott

Owner

59%

Halford, Steven

Owner

Helle, Carl

Owner

5%

Osterhaus, Brian

Owner

Richter, Barron

Owner

Sadler, Robert

Owner

Satterlee, Anita

Owner

Satterlee, Brian

Owner

Key personnel

Frank, ScottOfficer / DirectorFrank, ScottManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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