St Anne's Retirement Community
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.
based on 103 Google reviews
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What this means for your family
St. Anne's is an excellent choice for independent living, offering a beautiful environment and strong community engagement. However, if you are considering the skilled nursing or assisted living units, be sure to ask management specifically about their current staffing ratios and security protocols for personal belongings, as these have been recurring points of concern for some families.
Google Reviews
Google Reviews
103 reviews on Google“St. Anne's Retirement Community is widely praised for its beautiful, well-maintained campus and high-quality independent living accommodations. While many families report excellent care and compassionate staff, there are significant concerns regarding the skilled nursing unit, specifically regarding slow call-bell response times and potential theft of personal property.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- High-quality independent living apartments and cottages
- Compassionate and friendly staff
- Active community with various events and services
Concerns
- Slow response times to call bells in skilled nursing (mentioned by 2 reviewers)
- Theft of personal belongings from resident rooms (mentioned by 2 reviewers)
- Understaffing in the skilled nursing unit (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 106 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The campus and grounds look absolutely beautiful; how often are the outdoor common areas and gardens maintained for resident use?
- 2We've heard great things about the friendly atmosphere here; how does the team ensure that communication stays clear between the nursing staff and family members?
- 3With the skilled nursing unit being such a vital part of the community, what steps are being taken to ensure call bells are answered promptly and staff are readily available?
- 4What specific protocols are in place to ensure the security of residents' personal belongings and peace of mind within their rooms?
- 5Could you tell us more about the variety of social events and services available to help residents stay active and engaged with the community?
- 6In the event of a medical emergency during the night, what is the immediate process for getting a nurse or doctor to a resident's bedside?
Personalized based on this facility's data
Key Review Excerpts
“The care is horrible. The response times to the call bell are 30-45 minutes and they are always understaffed. Things get stolen out of the room.”
“My Mother is a resident at St. Anne's. I am VERY satisfied and happy with the level of care, compassion, and companionship that my Mother receives at this facility.”
“They take good care of my mother, she is always clean, the staff is really good, food is good, and the facility is very nice.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Anne's shows a pattern of recurring deficiencies across building safety and infection control, with all issues reportedly corrected by the facility. The most frequent problems involve infection prevention (appearing twice), along with safety issues like fire door systems and electrical grounding. Recent surveys also identified concerns with resident assessments and pain management. While no complaints were filed by families, the recurring nature of some deficiencies suggests ongoing operational challenges that families should inquire about during visits.
Dec 24, 2025Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 6, 2024Routine2
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Dec 7, 2023Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Feb 10, 2023Routine2
Smoke Deficiencies
Meet other general requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Ownership & Operations
Who Operates This Facility
St Anne's Retirement Community
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit stannesrc.org
Medicare data downloads
Original nursing home datasets
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