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Nursing HomeMedicaid

St. Agnes Healthcare and Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

606 Latiolais Road, Breaux Bridge, LA 70517128 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 9 Google reviews

5
4
3
2
1
St. Agnes Healthcare and Rehab Center Nursing Home in Breaux Bridge, LA — Street View
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What this means for your family

While recent reviews describe a warm, family-like environment, the facility has a history of serious allegations regarding medical neglect and poor administrative communication. We strongly recommend that families conduct an unannounced visit and ask specifically how the facility manages and escalates medical emergencies for residents with complex health needs.

Google Reviews

Google Reviews

9 reviews on Google
St. Agnes Healthcare and Rehab Center receives polarized feedback, with recent reviews praising the facility as home-like while older reviews detail severe neglect and administrative failures. Families have reported critical issues regarding medical oversight, including failure to address life-threatening conditions and poor communication with management.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean5.0ActivitiesN/AMeds1.0Memory5.0Comms2.0ValueN/A

Strengths

  • Warm, family-like atmosphere
  • Specific staff members praised for care
  • Facility environment feels like home

Concerns

  • Poor administrative responsiveness and argumentative management (mentioned by 2 reviewers)
  • Inadequate medical oversight and neglect of patient health (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.52017(2)5.02019(1)5.02021(1)1.02022(1)1.02023(1)5.02026(3)

Distribution · 9 analyzed

5
6
4
0
3
0
2
1
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a warm, family-like atmosphere, how do you foster that sense of community while ensuring consistent communication between the administrative team and family members?
  • 2I noticed some concerns regarding medical oversight; could you walk me through your specific protocols for medication management and how you ensure residents receive timely care?
  • 3With 8 recent state violations, what specific steps has the leadership team taken to improve facility compliance and quality of care over the last year?
  • 4How do you handle situations where a family member has a concern or a disagreement with management to ensure that issues are resolved quickly and professionally?
  • 5What does a typical day look like for residents here, and how do you ensure that the activities provided cater to the individual preferences of the 128 residents?
  • 6In the event of a medical emergency, what is the exact chain of command and communication process to keep family members informed?

Personalized based on this facility's data


Key Review Excerpts

The facility truly feels like home and the staff treat residents like family.

Long-term resident's family · 2026★★★★★

My father was placed in here. He got sick with pneumonia and they ignored his illnesses! His legs were dying literally and they ignored that to!

Long-term resident's family · 2023☆☆☆☆

Administration is not interested in finding solutions, very argumentative!!!

Long-term resident's family · 2022☆☆☆☆
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.19hrs
25%
Registered nurses for medical care
Total Nursing
4.03hrs
98%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
19.4%
LA
16.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility30.5%
Worse than Avg
Here
30.5%
US
14.4%
LA
19.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
LA
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.6%
Worse than Avg
Here
26.6%
US
15.5%
LA
22.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
15.3%
LA
20.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
LA
92.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
LA
84.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Better than Avg
Here
81.8%
US
79.8%
LA
76.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.0%
Worse than Avg
Here
5.0%
US
1.6%
LA
3.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (8.3)
4 complaint-triggered

This facility shows a concerning pattern with families filing complaints that led to findings about nursing staff competency and failure to notify families of resident incidents. The most recurring issues involve reporting suspected abuse or neglect (cited three times), nursing staff training, care planning, and medication management. While all deficiencies show correction dates, the persistence of problems across multiple surveys and the fact that four violations resulted from family complaints warrant careful consideration during any visit.

Mar 26, 2025Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 16, 2024Complaint
1
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

May 2, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 6, 2024Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Oct 25, 2023Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Feb 1, 2023Routine
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St. Agnes Healthcare and Rehab Center

Organization Type

for profit

Ownership & Management

Owners

Estate of Therese Segura

Owner · Organization

25%

Degatur, Warren

Owner

10%

Durand, Alane

Owner

5%

Hardy, Paul

Owner

25%

Mills, Fred

Owner

10%

Raymond, Carol

Owner

7%

Raymond, John

Owner

7%

Raymond, Renee

Owner

7%

Key personnel

Hayes, RickyOfficer / DirectorDegatur, WarrenManagerGros, TerryManagerHayes, RickyManagerEstate of Therese SeguraAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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