Courtyard Manor Nurse Care Center & Assisted Liv
Strong Medicare quality ratings; families often praise friendly and caring nursing aides. Still worth an in-person visit.
based on 11 Google reviews

Watch Courtyard Manor Nurse Care Center & Assisted Liv
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the direct-care aides are frequently praised for their warmth and dedication, families should be aware of significant recent issues regarding administrative communication and front-desk professionalism. If you are considering this facility, we strongly recommend scheduling a tour and observing how the front office interacts with visitors, as this has been a recurring point of frustration for families.
Google Reviews
Google Reviews
11 reviews on Google“Courtyard Manor receives polarized feedback, with many reviewers praising the friendly and caring nature of the nursing aides while others report significant issues with administrative communication and professionalism. Families appreciate the clean, homey environment and the quality of care provided by direct-care staff, but recent reports highlight concerns regarding rude interactions with front-desk personnel and a lack of responsiveness from management.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing aides
- Clean and well-maintained facility
- Home-like atmosphere
- Good quality of food
Concerns
- Poor communication and lack of responsiveness from management (mentioned by 2 reviewers)
- Unprofessional or rude behavior by administrative/front desk staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 92 residents, how does the facility ensure consistent, personalized communication between the administrative team and family members regarding a loved one's care?
- 2I noticed the staffing rating is lower than other metrics; could you walk me through how your nursing aides manage their daily caseloads to ensure residents receive timely attention?
- 3Since some families have mentioned challenges with front-desk responsiveness, what is the best way for us to reach out if we have urgent questions or concerns?
- 4The facility is often described as having a warm, home-like atmosphere; what specific daily activities or social programs are currently in place to help residents feel connected and engaged?
- 5Given the recent health inspection reports, what specific steps has the facility taken to address the cited deficiencies and improve overall care standards?
- 6How does your nursing team coordinate with local medical providers to handle emergencies or sudden changes in a resident's health status during the night or on weekends?
Personalized based on this facility's data
Key Review Excerpts
“The staff are quite friendly and caring. Not once have we thought that she was neglected.”
“Leaving families in the dark, lying, not thorough and admin staff are RUDE! Aides are WONDERFUL!”
“The food was always good. We had two choices of entrees. Place was clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with multiple families filing complaints that led to federal citations, including issues with abuse protection and resident safety. The most recurring problems involve care planning, family communication about resident changes, and food safety, with these issues persisting across multiple surveys from 2023 through 2026. While the facility has corrected each cited deficiency, the repeated violations in core care areas suggest ongoing operational challenges that families should carefully evaluate during visits.
Jan 7, 2026Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 30, 2024Routine8
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Sep 27, 2023Routine7
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Sep 27, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 10, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Dec 26, 2023
$3,252
Fine
Sep 27, 2023
$19,136
Ownership & Operations
Who Operates This Facility
Courtyard Manor Nurse Care Center & Assisted Liv
for profit
Ownership & Management
Owners
Sarver Family LLC
Owner · Organization
Beglis, Amy
Owner (parent company)
Bertrand, Alan
Owner (parent company)
Bertrand, David
Owner (parent company)
Billeaud, Daniel
Owner (parent company)
Billeaud, Joshua
Owner (parent company)
Collins, Darla
Owner (parent company)
Foreman, Linda
Owner (parent company)
Lane, Allison
Owner (parent company)
Louviere, Tracie
Owner (parent company)
Melancon, Karla
Owner (parent company)
Menard, Amber
Owner (parent company)
Miller, Cassie
Owner (parent company)
Petry, Gwen
Owner (parent company)
Sarver, Austin
Owner (parent company)
Sarver, Bronson
Owner (parent company)
Sarver, Danny
Owner (parent company)
Sarver, Lana
Owner (parent company)
Sarver, Logan
Owner (parent company)
Sarver, Marlon
Owner (parent company)
Sarver, Nancy
Owner (parent company)
Sarver, Nicholas
Owner (parent company)
Sarver, Willie Belle
Owner (parent company)
Sarver, Zachary
Owner (parent company)
Viator, Chelsi
Owner (parent company)
Viator, Lacie
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit courtyard306and308.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Evangeline Oaks Guest House
2.8 miNursing Home · Carencro, LA
Amelia Manor Nursing Home
2.9 miNursing Home · Lafayette, LA
River Oaks Retirement Manor
3.9 miNursing Home · Lafayette, LA
Lady of the Oaks Retirement Manor
4.6 miNursing Home · Lafayette, LA
Camelot Rehabilitation at Magnolia Park
6.2 miNursing Home · Lafayette, LA
St. Agnes Healthcare and Rehab Center
6.3 miNursing Home · Breaux Bridge, LA