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Assisted Living

Springs Ranch Memory Care Community

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3315 Emmett View, Colorado Springs, CO 8092272 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.5/5

based on 68 Google reviews

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Springs Ranch Memory Care Community Assisted Living in Colorado Springs, CO — Street View
Street View

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What this means for your family

Springs Ranch is highly regarded for its specialized dementia care and compassionate staff, making it a strong contender for families needing 24/7 support. However, because a few reviewers reported critical lapses in medical equipment management, we recommend that families conduct a thorough walkthrough and ask specific questions about how the facility monitors and maintains medical equipment like oxygen tanks.

Google Reviews

Google Reviews

68 reviews on Google
Springs Ranch Memory Care is widely praised for its compassionate, professional staff and clean, well-designed facility that offers ample space for residents to explore. While the vast majority of families report high satisfaction with the care and communication, a few reviewers have raised serious concerns regarding medical oversight, specifically related to oxygen management and staffing responsiveness.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean8.0Activities9.0Meds5.0Memory9.0Comms8.0Value6.0

Strengths

  • Compassionate and attentive care staff
  • Clean and well-maintained facility
  • Secure and spacious outdoor courtyards
  • Professional and helpful administrative team
  • Specialized dementia expertise

Concerns

  • Inconsistent medical oversight (oxygen management) (mentioned by 2 reviewers)
  • Staffing responsiveness and oversight (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(4)'20(13)'22(1)'24(9)'26(3)

Distribution · 74 analyzed

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6

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the daily experience for residents?
  • 2Given your focus on specialized dementia care, what specific activities are planned in your secure courtyards to keep residents engaged and active throughout the day?
  • 3How do you ensure consistent oversight and communication with families regarding a resident's specific medical needs, such as oxygen management or medication adjustments?
  • 4With a capacity of 72 residents, what protocols do you have in place to ensure that staff remain consistently responsive to individual resident needs throughout all shifts?
  • 5Could you walk me through how your administrative team coordinates with clinical staff to maintain the high standard of cleanliness and care mentioned by so many families?
  • 6How does your team balance the need for a secure, safe environment with the desire to give residents as much independence as possible in their daily routines?

Personalized based on this facility's data


Key Review Excerpts

The staff is WONDERFUL! There are so many activities and they make sure that dad gets out and about and is involved with activities even though he can't really participate in them.

Memory care family member · 2023★★★★

One of the few places in town with full nursing staff 24 hours a day, which some seniors with dementia truly need and can't find elsewhere, they are able to help where others can't.

Senior living professional · 2023★★★★

They were amazing with my husband who had FTD (frontal temporal dementia), his moods, his medications amd they were equally amazing with us, the family. No judgements, no expectations always encouraged us to take care of ourselves that they have it his care fully.

Memory care family member · 2025★★★★★
Source: 68 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

4total
2deficiencies
Jun 25, 2025Complaint
N/A0000 & 9999

A revisit survey was completed on 6/25/25 for previous deficiencies cited on 4/30/25. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Apr 29, 2025Complaint
N/A0000, 0510, 0640 and 5 more

A relicensure survey with complaint #CO36966, #CO37484,and #CO38637 was completed on 4/30/25. Deficiencies were cited. Based on interview and record review, the residence failed to ensure each staff member completed training relevant to their specific duties and responsibilities prior to working independently, affecting 69 current residents. Findings include:On 4/29/25 at 7:45 a.m., Staff #3 was observed giving medications to Resident #1 and #3. A review of Staff #2-#4' s personnel files revealed no evidence of training related to caregiving and Qualified Medication Administration.. Based on interview and record review, the residence failed to ensure personnel files included certification in Cardiopulmonary resuscitation (CPR), documentation of orientation and training and documentation of initial dementia training and continuing education for direct care-staff members, for four of four sample staff members (#1-#4), affecting 69 current residents. Findings include:1. ReferenceChapter VII regulations governing assisted living residenc.. Based on observation, record review and interview, the residence failed to reassess residents when the residents condition changed from baseline status affecting three of three current residents (#6, #5 and #1) and on former resident (#11)Findings include:1. Resident #6 was admitted to the residence on 3/27/23 with a diagnosis of dementia. The record for Resident #6 contained an updated assessment, dated 3/14/25. The record contained no further evide.. Based on record review and interview, the residence failed to have a quality management program (QMP) that improved client safety and well-being, affecting 69 current residents.Findings include:On 4/29/25 at approximately 8:15 a.m., the Executive Director (ED) was asked to provide the residence' s QMP documentation. On 4/29/25 at 1:39 p.m., the ED stated that the residence did not have a QMP in place. On 4/30/25 at approximately 1:02 p.m, the ED s.. Based on record review, and interview, the residence failed to train each staff member on each new resident' s care plan that is part of the individual' s duties and responsibilities, prior to the staff member working with the resident, affecting 69 current residents.Findings include Staff #1' s personnel file revealed she was hired on 4/1/25 as the residence' s activities director; however, there was no evidence of training on all residents' care plans. Staff #2' s pers.. Based on record review, and interview, the residence failed to train each staff member specific to the population served and each resident' s care plan prior to the staff member working with the resident, affecting 69 current residents. Findings include:Staff #1' s personnel file revealed she was hired on 4/1/25; however, there was no evidence of training specific to the population of the residence or individual care plans. Staff #2' s personnel file revealed she .. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.14.10 Unless otherwise allowed by statute, the assisted living residence shall not permit a qualified medication administration person to perform any of the following tasks: (H) Pre-pouring of medication

Mar 27, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 3, 2023Other
CleanReport

No deficiencies found during this inspection.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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