Springfield Place
Families consistently rate this highly — reviewers highlight compassionate and patient care staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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What this means for your family
Springfield Place excels at providing a warm, welcoming environment and high-quality dining that can help ease the stress of moving. However, because of historical reviews mentioning mistreatment, families should perform their own due diligence by asking staff about their specific protocols for resident safety and oversight.
Google Reviews
Google Reviews
21 reviews on Google“Springfield Place is highly regarded for its compassionate, patient staff and its ability to ease the transition for residents who are hesitant about moving into senior living. Families frequently praise the cleanliness of the facility, the variety of dining options, and the active schedule of daily activities. However, there are isolated but serious allegations of resident mistreatment that should be investigated through direct inquiry.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient care staff
- Clean and well-maintained environment
- Engaging daily activities and exercise classes
- High-quality dining with diverse menu options
Concerns
- Allegations of resident mistreatment
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details in positive reviews and use professional, empathetic language to address negative feedback. While they do not offer specific solutions for complaints, they consistently invite further offline communication to resolve issues.
Questions for Your Tour
- 1We've heard great things about the dining experience here; could you tell us more about how the menu is planned and how much variety there is for different dietary needs?
- 2The daily activity schedule looks wonderful—how do residents typically participate in the exercise classes and social events?
- 3How does the care team ensure that communication stays consistent and clear between the staff and family members?
- 4What specific protocols are in place to ensure resident safety and provide immediate medical care during an emergency after hours?
- 5We noticed the facility is very well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 6How does the staff approach person-centered care to ensure every resident feels respected and well-attended to in their daily routines?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been wonderful (at all levels) and very patient with our loved one, who is not adjusting well to the move. It is a true blessing to be able to have this level of care but still have ones own space.”
“The lunch menu has a nice variety of options which is good because my mom is picky. We were impressed by the cleanliness of the buil”
“As her health has deteriorated, the level care was able to keep her comfortable. The staff is like family, the facility is always clean (yet doesn't smell sterile) and the atmosphere is cheerful.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 21, 2025InspectionClean
The facility underwent a Required - 1 Year unannounced inspection. The report details positive findings regarding fire safety, resident records, staff training, and general facility maintenance. No deficiencies were cited during this inspection.
Jun 17, 2025OtherClean
The facility was inspected following an email report regarding a damaged sprinkler head in the kitchen. The inspection found no immediate health hazards of concern. No citations were issued during this visit.
Apr 8, 2025ComplaintClean
This was a Complaint Investigation Report concerning the availability of resident records. The allegation was substantiated, confirming that staff did not provide the requested records to the authorized representative in a timely manner. The primary deficiency cited relates to the failure to provide resident records within the mandated two business days.
Dec 30, 2024InspectionClean
The facility underwent a Required - 1 Year visit on December 30, 2024. The inspection found no deficiencies cited during the visit, indicating compliance with current regulations across reviewed areas.
Oct 5, 2023OtherClean
The facility underwent an unannounced annual inspection. The primary deficiency noted was related to staff training, specifically that one staff member lacked current first aid certification. The facility was required to submit several updated documents, including administrator certificates and insurance proof, by 10/22/2023.
Oct 3, 2023InspectionClean
The facility underwent an unannounced annual required 1-year visit. The inspection noted several positive findings, including clean facility conditions, operational safety equipment, and proper food storage. Overall, the report explicitly states that no deficiencies were cited during this inspection.
Dec 2, 2022OtherClean
The inspection was a Case Management follow-up regarding an incident reported on 11/11/2022 involving staff conduct. The Licensing Program Analyst conducted interviews and reviewed records, and no citations were issued during the visit.
Oct 5, 2022InspectionClean
The facility underwent an Annual Required – 1 yr. Infection Control inspection. The report indicates that the facility was found to be clean with no deficiencies cited during the inspection. The administrator was asked to submit several updated documents by a specified date.
Ownership & Operations
Who Operates This Facility
Pet Retirment LLC, Gp; Petaluma Retimrement I Lp
FORD, STACY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit leisurecare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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