See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Springdale Village Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7255 East Broadway Road, Mesa, AZ 85208122 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 85 Google reviews

5
4
3
2
1
Springdale Village Post Acute Nursing Home in Mesa, AZ — Street View
Street View

Watch Springdale Village Post Acute

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 6.0)
  • High staff turnover (100%)
  • High RN turnover (100%)

Bottom 25% in AZ · Below recommended RN staffing · Very high staff turnover · Worst in ALLEGIANT HEALTHCARE chain · No penalties on record

Source: Medicare data

What this means for your family

This facility is widely praised for its clean environment, private rooms, and effective therapy programs. However, given the serious report regarding a failure to identify a medical emergency, we strongly advise families to maintain active involvement in their loved one's clinical care and to ask specifically about the facility's protocols for monitoring chronic conditions like diabetes.

Google Reviews

Google Reviews

85 reviews analyzed
Springdale Village Post Acute is frequently praised for its clean, modern facility and the availability of private rooms, which families highly value. Many reviewers highlight a strong therapy team and attentive nursing staff, noting significant improvements in patient recovery and comfort under recent management. However, one critical review raises serious concerns regarding medical oversight and emergency response times, suggesting that while the environment is welcoming, clinical vigilance remains a vital area for families to monitor.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0Meds2.0MemoryN/AComms8.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Availability of private rooms
  • Effective and motivating therapy team
  • Attentive and compassionate nursing staff

Concerns

  • Serious medical oversight issues and delayed emergency response

Rating Trends

Tap a year to see what changed

2345.02025(54)4.92026(35)

Distribution

5
82
4
0
3
0
2
1
1
0
18 reviews posted between Mar 12, 2026Mar 13, 2026 · 18 were 5-star

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent focus on medication management in the industry, what specific protocols and double-check systems do you have in place to ensure accuracy for residents?
  • 2I noticed the facility has a 5-star reputation for its therapy team; how do you integrate those motivating therapy sessions into the daily routine for residents who need extra encouragement?
  • 3Could you walk me through your exact process for responding to urgent medical changes or emergencies, especially during evening and weekend hours?
  • 4With the current staffing levels noted in your CMS reports, how do you ensure that residents receive consistent, one-on-one attention throughout the day?
  • 5I see that you prioritize maintaining a clean and well-kept environment; what kind of social activities or community engagement opportunities are available to keep residents active and connected?
  • 6How does your leadership team track and address internal quality concerns, and what is your process for communicating those improvements to family members?

Personalized based on this facility's data


Key Review Excerpts

The therapy team really helped her get stronger and kept her motivated, and we could see the improvement. The nurses and staff were kind to her and treated her with patience.

Grandchild of rehab patient · 2026★★★★★

Wait times when the button was pressed was usually under 5 minutes. Care was top notch. Rehab was well tailored to each individual. My mom had a medical event while there, and the staff responded very fast and very professionally.

Daughter of resident · 2026★★★★★

The staff is very nice and nurses appear to care but they allowed my mother's blood sugar to drop below 50 causing her to lose consciousness and then delayed calling 911 because 'they could perform the care needed'.

Child of resident · 2026★★☆☆☆
Source: 85 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.69hrs
90%
All nurses + aides combined
Staff Turnover
100%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
AZ
11.2%
Maricopa
10.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
14.4%
AZ
10.6%
Maricopa
8.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
19.4%
AZ
20.5%
Maricopa
20.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.7%
Better than Avg
Here
16.7%
US
19.5%
AZ
20.6%
Maricopa
23.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
AZ
97.0%
Maricopa
97.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
AZ
5.2%
Maricopa
4.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility67.2%
Worse than Avg
Here
67.2%
US
79.7%
AZ
87.3%
Maricopa
89.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.6%
Mixed vs Avgs
Here
88.6%
US
81.8%
AZ
91.3%
Maricopa
93.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
AZ
1.1%
Maricopa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.6)
15 complaint-triggered

Springdale Village Post Acute has faced consistent inspection issues, with families filing eight formal complaints that triggered federal investigations. The most recurring problems involve care planning, quality of care, and infection control. Recent complaints through April 2025 indicate ongoing concerns with resident protection, communication rights, and safety oversight, though the facility reports correcting each identified deficiency.

Mar 30, 2026Complaint
1
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 10, 2025Complaint
12
0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 2, 2025Complaint
1
0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 3, 2024Complaint
1
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 4, 2024Routine
7
0636ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0726ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0661MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0680MinorCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Dec 15, 2022Routine
15
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0291ModerateCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
2deficiencies
Mar 9, 2026Complaint
CleanReport

The state complaint survey was conducted on March 9, 2026, through March 9, 2026, of the following complaint #s 2786841, 00160043, 2787121, 00160071, 2785313, and 00159821. There were no deficiencies cited.

Dec 30, 2025Other
NFPA 101 FederalCorrected Mar 16, 2026

Based on observation and interviews with staff, it was determined that the facility failed to provide a safe operable means of egress out of the delayed emergency exit doors. Failure to provide a means of egress could cause harm to the patients and staff in a fire emergency. Â

NFPA 101 FederalCorrected Mar 16, 2026

Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm to the patients and/or staff.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Springdale Village Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Allegiant Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 1.7/5 · Rank 3 of 3 (Worst)

Ownership & Management

Key personnel

Holm, JoshuaManaging Control - Governing BodyNandipati, HarishManaging Control - Governing BodyBurnam, SoonOfficer / DirectorMonks, ChandlerOfficer / DirectorPeterson, ForrestOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call