Assisted Living · Mesa, AZ
7231 East Broadway Road, Mesa, AZ 85208
About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Families considering Pegasus Landing of Mesa will find a community with highly praised caregivers and a warm, home-like atmosphere, particularly within the memory care unit. However, there are significant, serious allegations regarding staff responsiveness, neglect, and management stability that require thorough investigation. While many recent reviews highlight exceptional care and cleanliness, older and more critical reviews warn of understaffing and safety concerns.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the kindness of caregivers, but several others report abrasive behavior or neglect.
Opinions are polarized, with some praising transparency and others citing unreachable directors.
Recent reviews highly praise the cleanliness, though older reviews mentioned pest issues.
Reviews are split between praise for amazing food and complaints about lack of dietary options.
Multiple reviewers highlight fantastic events and a very active community life.
Several families specifically mention high-quality care and comfort in the memory care unit.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 30 analyzed
This facility responds to some reviews.
Key Review Excerpts
“Pegasus has been everything we dreamed of for mom, she had her kidney removed this past June and cleanliness is very important to keep her healthy. Pegasus staff has gone above and beyond as we”
“My mother fell and was on the floor for 6 hours and no one checked on her until 9 am the following morning.”
Source: AZ State Licensing Agency
This Statement of Deficiencies (SOD) supersedes the SOD sent on February 2, 2026. The following deficiencies were found during the on-site investigation of complaint 00150208, 00152829, 00152820, 00152819, 00150227, 00154626, 00153430, 00150183, 00149668 conducted on January 21, 2026.
Based on record review and interview the manager failed to ensure that the service plan for a resident receiving personal care services included offering sufficient fluids to maintain hydration for five of five residents sampled. Findings include: 1 . A review of the service plans for R1, R2, R3, R4 and R5 revealed a section titled Nutrition and Dining services, however there was no evidence that staff assisted or encouraged hydration, mentioned in the service plan. 2 . While touring the facility, the Compliance Officer observed water stations where residents and visitors could get a drink of water. 3 . During a tour of the facility the Compliance Officer observed an activity at which residents were being served with refreshments. 4 . In an exit interview the findings were reviewed with E1 and no further information was provided.
No deficiencies were found during the on-site investigation of complaint 00150229 and 00152594 conducted on December 9, 2025.
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7231 East Broadway Road, Mesa, AZ 85208
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Google Maps
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Google Reviews
33 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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