Springcreek Rehabilitation and Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 60 Google reviews

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What this means for your family
This facility has a strong rehabilitation therapy team that has helped many patients regain mobility, but there are recurring, serious reports of neglect and poor facility maintenance. If you choose this facility, ensure you have a family member present frequently to monitor medication administration and basic hygiene needs.
Google Reviews
Google Reviews
60 reviews on Google“Springcreek Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the compassionate nursing and therapy staff, while others report severe concerns regarding neglect, facility maintenance, and communication. While some residents experience successful rehabilitation and feel well-cared for, multiple reviewers have documented issues with hygiene, medication errors, and unresponsive staff. Prospective families should be aware of these inconsistencies and perform a thorough in-person inspection of the facility's current state.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical and occupational therapy
- Helpful communication during COVID-19 lockdowns
- Warm, family-oriented care environment
Concerns
- Neglect and unresponsive staff to basic needs (mentioned by 5 reviewers)
- Poor facility maintenance (peeling wallpaper, broken toilets, dust) (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through review responses; how does that culture of communication extend to how you update families on daily care?
- 2We want to ensure all needs are met promptly, so could you describe the process for how staff responds to call lights and basic resident requests during the night shift?
- 3What specific steps are being taken to ensure medication administration is always precise and delivered on a strict schedule?
- 4How would you describe the current maintenance plan for the facility to ensure all resident rooms and common areas remain in top condition?
- 5We are looking for a warm environment for our loved one; what kind of daily social activities or group outings are available to keep residents engaged?
- 6Could you tell us more about the dining experience, specifically regarding how much variety and nutritional quality is provided in the daily meal plans?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers at Oasis were always compassionate and caring with my mom who was 92 and suffered with dementia. No matter what the situation, they always made sure that mom was cared for.”
“I was in rehabilitation unit and the staff was very efficient.The therapist were very excellent and caring.I couldn’t walk when I was admitted and I was totally walking when discharged.”
“My father was admitted here for rehabilitation, and the level of neglect he experienced was heartbreaking. Staff were consistently unresponsive to his basic needs — calls for assistance were ignored for long periods, and medication was often delayed or missed altogether.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Springcreek has faced significant recurring problems with families filing complaint reports about abuse protection, care planning, and medication management. The facility shows persistent issues across multiple surveys spanning 2022-2024, with deficiencies in care planning appearing in nearly every inspection and medication errors repeatedly cited. While all violations show correction dates, the pattern of recurring problems in core care areas suggests ongoing quality challenges that warrant careful consideration.
Mar 27, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 6, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 29, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 20, 2024Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Oct 11, 2023Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 22, 2023Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Ownership & Operations
Who Operates This Facility
Springcreek Rehabilitation and Nursing Center
for profit
Chain Affiliation
Avon Healthcare
9 facilities nationwide
Chain avg rating: 2.4/5 · Rank 3 of 9
Ownership & Management
Owners
Renewal Healthcare LLC
Owner · Organization
Gottlieb, Moshe
Owner (parent company)
Freund, Eliyahu
Owner (parent company)
Koenig, Joshua
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit springcreekcenter.com
Medicare data downloads
Original nursing home datasets
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