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Nursing HomeMedicaid

Springcreek Rehabilitation and Nursing Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

130 Sand Creek Highway, Adrian, MI 49221114 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 60 Google reviews

5
4
3
2
1
Springcreek Rehabilitation and Nursing Center Nursing Home in Adrian, MI — Street View
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What this means for your family

This facility has a strong rehabilitation therapy team that has helped many patients regain mobility, but there are recurring, serious reports of neglect and poor facility maintenance. If you choose this facility, ensure you have a family member present frequently to monitor medication administration and basic hygiene needs.

Google Reviews

Google Reviews

60 reviews on Google
Springcreek Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the compassionate nursing and therapy staff, while others report severe concerns regarding neglect, facility maintenance, and communication. While some residents experience successful rehabilitation and feel well-cared for, multiple reviewers have documented issues with hygiene, medication errors, and unresponsive staff. Prospective families should be aware of these inconsistencies and perform a thorough in-person inspection of the facility's current state.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean3.0ActivitiesN/AMeds2.0Memory5.0Comms5.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Effective physical and occupational therapy
  • Helpful communication during COVID-19 lockdowns
  • Warm, family-oriented care environment

Concerns

  • Neglect and unresponsive staff to basic needs (mentioned by 5 reviewers)
  • Poor facility maintenance (peeling wallpaper, broken toilets, dust) (mentioned by 4 reviewers)
  • Medication management errors and delays (mentioned by 3 reviewers)
  • Poor food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(1)'20(12)'22(4)'24(14)'26(15)

Distribution · 63 analyzed

5
39
4
1
3
1
2
3
1
19

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through review responses; how does that culture of communication extend to how you update families on daily care?
  • 2We want to ensure all needs are met promptly, so could you describe the process for how staff responds to call lights and basic resident requests during the night shift?
  • 3What specific steps are being taken to ensure medication administration is always precise and delivered on a strict schedule?
  • 4How would you describe the current maintenance plan for the facility to ensure all resident rooms and common areas remain in top condition?
  • 5We are looking for a warm environment for our loved one; what kind of daily social activities or group outings are available to keep residents engaged?
  • 6Could you tell us more about the dining experience, specifically regarding how much variety and nutritional quality is provided in the daily meal plans?

Personalized based on this facility's data


Key Review Excerpts

The caregivers at Oasis were always compassionate and caring with my mom who was 92 and suffered with dementia. No matter what the situation, they always made sure that mom was cared for.

Memory care family member · 2022★★★★★

I was in rehabilitation unit and the staff was very efficient.The therapist were very excellent and caring.I couldn’t walk when I was admitted and I was totally walking when discharged.

Rehab patient · 2025★★★★★

My father was admitted here for rehabilitation, and the level of neglect he experienced was heartbreaking. Staff were consistently unresponsive to his basic needs — calls for assistance were ignored for long periods, and medication was often delayed or missed altogether.

Long-term resident's family · 2025☆☆☆☆
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.31hrs
81%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.4%
Worse than Avg
Here
28.4%
US
15.4%
MI
15.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Mixed vs Avgs
Here
4.4%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
19.5%
MI
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.3%
MI
13.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
79.7%
MI
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
81.8%
MI
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Above state avg (9.8)
11 complaint-triggered

Springcreek has faced significant recurring problems with families filing complaint reports about abuse protection, care planning, and medication management. The facility shows persistent issues across multiple surveys spanning 2022-2024, with deficiencies in care planning appearing in nearly every inspection and medication errors repeatedly cited. While all violations show correction dates, the pattern of recurring problems in core care areas suggests ongoing quality challenges that warrant careful consideration.

Mar 27, 2026Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jan 6, 2026Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 29, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Dec 20, 2024Routine
14
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0574Minimal · WidespreadCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

Oct 11, 2023Routine
14
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0226Potential for harm · PatternCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0754Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0751Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 22, 2023Complaint
6
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Springcreek Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Avon Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 2.4/5 · Rank 3 of 9

Ownership & Management

Owners

Renewal Healthcare LLC

Owner · Organization

Gottlieb, Moshe

Owner (parent company)

45%

Freund, Eliyahu

Owner (parent company)

Koenig, Joshua

Owner (parent company)

Key personnel

Scratch, DanaOfficer / DirectorFrankel, EliyahuOfficer / DirectorFreund, EliyahuOfficer / DirectorIlluminate Hc LLCManagerFrankel, EliyahuManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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