Lenawee Medical Care Facility
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
This facility is highly regarded for its attentive nursing staff and clean, engaging environment, making it a strong choice for long-term care. However, families should be aware of potential communication gaps with administration and should clarify expectations regarding rehab intensity and room amenities before admission.
Google Reviews
Google Reviews
30 reviews on Google“Lenawee Medical Care Facility receives generally positive feedback for its attentive, friendly nursing staff and clean, well-maintained environment. Families frequently praise the facility for making residents feel at home, though some reviewers have raised concerns regarding administrative communication and the effectiveness of the rehabilitation services.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean, well-maintained facility
- Strong communication with families
- Engaging resident activities
Concerns
- Inadequate communication from administration (mentioned by 2 reviewers)
- Lack of in-room phone access (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for engaging activities; could you walk me through what a typical weekly schedule looks like for a resident here?
- 2Since we want to stay closely connected, what is the current process for setting up reliable communication between family members and residents, particularly regarding in-room phone access?
- 3We value transparency in management; could you describe the best way for families to stay in the loop with the administrative team regarding any changes in care or facility updates?
- 4Given the 5-star CMS rating, how does your team maintain such a high standard of daily care while managing the needs of 113 residents?
- 5With the recent health inspection results, what specific steps or improvements is the facility currently prioritizing to ensure the highest level of safety and compliance?
- 6How does your nursing staff coordinate with outside specialists or handle urgent medical needs to ensure residents get the right care without unnecessary stress?
Personalized based on this facility's data
Key Review Excerpts
“The staff are very attentive to my dad. I don't have to worry about him being taken care of. Any medical issues are taken care of immediately and a call is made to me with updates.”
“The nurses communicate very well with us, the family & they keep us informed of our mothers physical well being. Our Mother seems to feel comfortable there too.”
“The staff was so helpful, encouraging and supportive during the transition and admitting process. The nurses and aides were amazing with my mom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 17 deficiencies across multiple areas, including 6 complaint-triggered issues where families reported problems. Recurring concerns involve accident prevention and safety hazards, abuse and neglect protections, and resident rights violations including privacy breaches and grievance handling. While most issues show correction dates, the pattern of repeated safety violations and family complaints about abuse protections suggests ongoing care quality challenges that warrant careful evaluation.
Mar 19, 2026Complaint1
Nursing and Physician Services Deficiencies
Ensure that paid feeding assistants have the training they need.
Feb 5, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 22, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jun 25, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Aug 1, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Nov 16, 2023Routine5
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Federal Penalties
Fine
Nov 16, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Lenawee Medical Care Facility
government
Ownership & Management
Owners
Lenawee County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit lenaweemedicalcarefacility.org
Medicare data downloads
Original nursing home datasets
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