Spring Ridge Retirement, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 41 Google reviews

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What this means for your family
Spring Ridge is highly recommended for its compassionate staff and strong leadership, particularly in memory care. While most families report excellent experiences, we advise you to ask management directly about their policies regarding resident property and incident reporting to address the isolated concerns raised in older reviews.
Google Reviews
Google Reviews
41 reviews on Google“Spring Ridge Retirement, LLC is highly regarded for its compassionate and attentive staff, with many families praising the facility's ability to create a warm, family-like environment. While the vast majority of reviews are glowing, particularly regarding the leadership and care provided in memory care, there are isolated reports of negative experiences involving property damage and vague allegations of poor care that warrant further investigation by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Strong, experienced leadership
- Clean and well-maintained facility
- High-quality, well-received dining services
Concerns
- Vague reports of poor care or abuse (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your leadership team is very active in responding to online feedback; how does that open communication style translate into how you address family concerns or suggestions on a day-to-day basis?
- 2Given the high praise for your dining program, could you walk us through how you accommodate individual dietary preferences or special requests for residents?
- 3Since your team is frequently highlighted for being compassionate and attentive, what kind of ongoing training or support do you provide to ensure that standard of care remains consistent for all 75 residents?
- 4To ensure peace of mind, what specific protocols and staffing levels are in place to handle medical emergencies or urgent health needs during overnight hours?
- 5What does a typical afternoon look like in terms of social engagement or activities, and how do you encourage residents to participate while respecting their individual routines?
- 6How do you maintain such a high standard of cleanliness and facility upkeep, and are there specific routines you follow to ensure residents feel comfortable and at home in their living spaces?
Personalized based on this facility's data
Key Review Excerpts
“My dad's room is always clean and well-kept. He is cleaned up and dressed. He looks great and is calmer and more content.”
“The nurses go above and beyond to make sure the residents are cared for and feel special.”
“They navigated an extremely difficult family situation with calmness and respect. I would recommend this facility to anybody who has a family member that needs additional help.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Aug 5, 2025Fire
The facility status is 'Disapproved' as of the 8/5/2025 inspection. Previous deficiencies related to door operations, smoke alarms, and fire drills appear to have been corrected in earlier visits, but documentation for fire-resistant assemblies and sprinkler maintenance remains outstanding.; Facility status is Disapproved as of the 03/25/2025 re-inspection.
Facility unable to provide inspection documentation for all fire-resistant-rated construction assemblies. Staff lacked awareness of what constitutes fire-resistant-rated construction.
Missing quarterly sprinkler inspection documentation, annual forward flow test report, and 5-year FDC hydro test report.
Conference table and chairs found impeding access to memory care exit vestibule leading to parking lot.
Unable to provide documentation showing that annual servicing of the emergency backup generator has been performed in the past 12 months.
Mar 25, 2025Fire16Report
Re-inspection conducted 03/25/2025. Facility was previously inspected 12/12/2024. Next inspection scheduled on or after 04/24/2025.; Approval Status: Disapproved. Next inspection scheduled on or after: 01/13/2025.
Class K fire extinguisher in kitchen is missing monthly inspection sign offs.
Double doors to the library room have an excessive center gap between the door leaves.
Unable to provide records showing twelve planned and unannounced fire drills in the past 12 months; facility must conduct fire drills for all three shifts in December 2024.
Unable to provide last annual inspection of all fire-resistant-rated construction assemblies, and/or records of repairs.
Unable to provide record showing that fire doors have been annually inspected, tested and repaired in the past 12 months.
Corridor door by room 23 failed to self-close when tested.
Unsealed penetrations observed in the communications room, around conduit.
Unable to provide quarterly inspection reports, last annual forward flow test report, and last 5-year FDC hydro test report.
Unable to provide documentation showing resident room smoke alarms have been tested and maintained.
Unable to provide documentation showing annual servicing of the fire alarm system in the past 12 months.
Unable to provide documentation showing monthly inspection of carbon monoxide alarms.
Unable to provide documentation showing 30-second monthly battery testing of emergency lighting and exit signs.
Unable to provide documentation showing 90-minute annual battery testing of emergency lighting and exit signs.
Conference table and chairs found impeding access to memory care exit vestibule.
Unable to provide documentation showing annual servicing of the emergency backup generator.
Facility failed to provide records of twelve planned and unannounced fire drills conducted in the past 12 months for each shift.
Oct 28, 2024Investigation
The facility also received a follow-up letter dated 12/20/2024 indicating no further deficiencies and that the issues listed (RCW 70.129.090.2, RCW 70.129.140.1, RCW 70.129.140.4, WAC 388-78A-2660-1) were corrected.
The facility failed to protect the rights of 2 residents by isolating them in their rooms for 6-7 days due to bed bugs, leading to a loss of dignity and a sense of isolation.
Aug 23, 2024Dispute
This document is an IDR (Informal Dispute Resolution) results letter regarding a previous Statement of Deficiencies dated June 12, 2024. The letter confirms that enforcement actions regarding WAC 388-78A-2371 remain unchanged.
Edited; removed a specific progress note from 01/03/2024.
Edited; added a specific date and time to a progress note review.
Edited; removed the phrase "in the following days".
Jul 24, 2024Other
This document is an IDR scheduling letter regarding an SOD dated June 12, 2024, and a civil fine dated June 26, 2024. The IDR review meeting is scheduled for August 8, 2024.
Jun 12, 2024Enforcement$400.00Report
This letter serves as formal notice of a $400.00 civil fine for a recurring deficiency previously cited on October 23, 2023, and May 1, 2023.
The licensee failed to investigate, determine causes, and institute interventions to prevent recurrence for a resident's health incident, leading to ongoing medication error risks.
Jun 12, 2024Investigation
There is also a follow-up letter dated 10/03/2024 stating no deficiencies were found during that later inspection, but this JSON specifically captures the report for compliance determination #39424.
Facility failed to investigate the source of a respiratory outbreak, manage the spread of infection, or ensure proper infection control practices.
Facility failed to investigate, determine causes, and implement interventions for resident medication incidents and safety affecting resident health.
Facility failed to ensure safe medication practices, resulting in over-medication, incorrect dosages, and unauthorized medication changes for multiple residents.
Apr 4, 2024Investigation
This is an uncorrected deficiency previously cited on 10/23/2023.; This is a recurring citation last cited 05/01/2023 for subsection WAC 388-78A-2371(2).
The facility failed to conduct proper investigations into pressure ulcers for Resident 1 and injuries of unknown source (bruising) for Residents 2 and 3. Staff and the Administrator were unable to provide evidence of thorough investigations or clear conclusions for these incidents.
The facility failed to provide showers as agreed upon in the Negotiated Service Plan for 3 sampled residents, placing them at risk for poor hygiene and skin issues. There was no documentation showing if showers were given, attempted, or refused.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit springridgealmc.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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