Spring Meadows Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 125 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (6 vs median 5.0)
Below average in TN · Below recommended RN staffing · $18,264 in fines
What this means for your family
While many families report excellent experiences with the nursing and therapy teams, there is a concerning pattern of serious allegations regarding patient neglect and communication issues. If you choose this facility, we strongly recommend being a highly active advocate for your loved one, maintaining regular contact with the administration, and monitoring care plans closely to ensure safety.
Google Reviews
Google Reviews
125 reviews on Google“Spring Meadows Health and Rehabilitation receives a high volume of positive feedback from families who praise the facility's cleanliness, friendly staff, and attentive care for rehab and long-term residents. However, there is a recurring pattern of serious, critical complaints regarding neglect, poor communication, and medication management that families should investigate thoroughly. While many visitors report a welcoming environment, the stark contrast between glowing reviews and reports of patient harm suggests inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and administrative staff
- Clean, well-maintained facility environment
- Strong rehabilitation and therapy team
- Welcoming and professional atmosphere for visitors
Concerns
- Allegations of neglect and poor patient safety (falls, hygiene) (mentioned by 4 reviewers)
- Concerns regarding medication management and over-medication (mentioned by 2 reviewers)
- Difficulty obtaining medical records or communication after incidents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on enhancing safety protocols, what specific measures do you have in place to prevent falls and ensure consistent hygiene monitoring for residents?
- 2I noticed your team is very active in responding to feedback online; how do you maintain that same level of open communication with families when a medical incident or change in condition occurs?
- 3Could you walk me through your process for medication management and how you ensure accuracy, especially since we want to be proactive about avoiding over-medication?
- 4With your rehabilitation and therapy team being a noted strength, how do they coordinate with the nursing staff to ensure a resident's progress is tracked and communicated to us?
- 5What does a typical day look like for residents here, and how do you encourage participation in activities to keep them engaged and social?
- 6Since staffing levels are a priority for us, could you explain how your current staffing model ensures that residents receive timely attention for their daily needs?
Personalized based on this facility's data
Key Review Excerpts
“When I 1st came here, I saw an older building and began wondering what had I done bringing my wife here. HOWEVER, right away the nurses were bending over backwards to help her out and to make her comfortable.”
“My mom has been there for 2 years with dementia. I have had great experiences with most of the staff. Some concerns I've had with medication, diet and incontinence have been heard and always handled professionally and in a timely manner.”
“My mother was a rehab patient at Spring Meadows. I was extremely pleased with the nursing staff as they were very caring, competent, committed and compassionate. The billing office could use some improvement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Spring Meadows has a concerning pattern of recurring deficiencies across care planning, infection control, and safety issues, with families filing complaints about accident prevention and care planning problems. The facility shows persistent problems with fire safety systems and emergency preparedness that have appeared in multiple surveys, though all violations have correction dates indicating attempts to address issues.
Jul 11, 2024Routine18
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 11, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
May 5, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 26, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 25, 2022Routine15
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 12, 2020Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Spring Meadows Health and Rehabilitation
for profit
Chain Affiliation
Lyon Healthcare
14 facilities nationwide
Chain avg rating: 1.7/5 · Rank 5 of 14
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
125 reviews from families & visitors
Official Website
Visit springmeadowshr.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Signature Healthcare of Clarksville
1.0 miNursing Home · Clarksville, TN
Ahava Healthcare of Clarksville
2.2 miNursing Home · Clarksville, TN
Park Meadows Post Acute
4.1 miNursing Home · Clarksville, TN