Signature Healthcare of Clarksville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (6 vs median 5.0)
- High staff turnover (81%)
- High RN turnover (81%)
Below average in TN · Below recommended RN staffing · Above average staffing · Very high staff turnover · Below chain average · $63,105 in fines
What this means for your family
While the rehabilitation and therapy departments are frequently praised for their effectiveness, the facility has a concerning pattern of reports regarding basic resident care and hygiene. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's daily needs, and be prepared to be highly involved in coordinating their care, as communication from administration can be inconsistent.
Google Reviews
Google Reviews
74 reviews on Google“Signature Healthcare of Clarksville receives highly polarized feedback, with families frequently praising the physical therapy department while expressing deep concern over nursing care and administrative responsiveness. Many reviewers report serious issues regarding neglect, poor hygiene, and inadequate communication, while others highlight positive experiences with specific staff members and rehabilitation outcomes. Families should be aware of a recurring pattern of complaints regarding basic care tasks like feeding, bathing, and timely medication administration.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Warm and attentive individual staff members
- Strong rehabilitation outcomes for many patients
- Engaging holiday events and activities
Concerns
- Neglect of basic hygiene (showering, changing, bed sores) (mentioned by 9 reviewers)
- Poor communication and lack of administrative follow-up (mentioned by 7 reviewers)
- Inadequate staffing levels leading to slow response times (mentioned by 6 reviewers)
- Poor food quality and cold meals (mentioned by 5 reviewers)
- Incompetent medication management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they support residents during their recovery?
- 2It's great to see how much management engages with feedback here; how does the administration ensure that family concerns are communicated and resolved quickly?
- 3What specific protocols are in place to ensure that personal hygiene, such as regular showering and linen changes, is consistently maintained for every resident?
- 4Could you describe the meal service process and how you ensure that food stays warm and nutritious for everyone at dining time?
- 5How does the nursing team manage medication schedules to ensure accuracy and prevent any missed doses?
- 6What kind of fun holiday events or daily social activities do you have planned to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy teams is the best. Director of nursing and asset of nursing are all hands on. Them nurses and aides got above and beyond.”
“My brother was there for a few weeks the things I saw and heard were disturbing I have videos and pictures he was not being fed after I told them he was so wear and couldent see clearly I caught the yelling at him nurses talking just awful to him”
“While we had some issues during our stay, the therapy team is outstanding. Kalyn knows her stuff. Sonya from Social Services is incredibly helpful and kind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced family complaints that triggered investigations, with 5 complaint-related deficiencies in 2023 involving care planning and treatment issues. The most recurring problems include safety hazards, building/fire safety violations, and care planning deficiencies. While all issues show correction dates, the facility continues to have new safety and resident rights violations as recently as 2025, suggesting ongoing operational challenges that families should carefully consider.
May 28, 2025Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 26, 2023Complaint5
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Sep 6, 2019Routine2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 9, 2018Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Federal Penalties
Fine
May 28, 2025
$63,105
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Clarksville
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 55 of 70
Ownership & Management
Owners
Lp Re I Holdings LLC
Owner · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Shc Lp Holdings II LLC
Owner (parent company) · Organization
Spring Holdings, LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit shcofclarksville.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Spring Meadows Health and Rehabilitation
1.0 miNursing Home · Clarksville, TN
Ahava Healthcare of Clarksville
3.2 miNursing Home · Clarksville, TN
Park Meadows Post Acute
4.6 miNursing Home · Clarksville, TN