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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 22% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering Spindletop Hill will find a facility highly praised for its compassionate nursing staff, professional physical therapy department, and vibrant activity programs. However, there are serious, documented allegations regarding neglectful care, such as failure to change soiled residents and missed meals, which should be investigated thoroughly.
Quality Themes
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Concerns
Rating Trends
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Distribution · 46 analyzed
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and details from the reviewer's text. For negative reviews, the owner uses a consistent professional template to acknowledge the feedback and invite further communication via email.
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department or very professional and compassionate worked with me very well and the nurses were superb”
“Chandra activity director and Kallie assistant director are excellent! Holidays are beautifully celebrated and decorated. Game days are a blast!”
“Leaving my dad in a wheelchair for 12 hours at a time and never changing him. This has been reported more that 3 times and Nothing gets changed.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 26 complaint-triggered deficiencies, indicating families have repeatedly filed reports about resident safety and care quality. The most recurring problems involve medication management, protection from abuse and neglect, and resident safety protocols. While the facility has corrected each cited deficiency, the persistent nature of these issues—particularly multiple instances of abuse/neglect violations and medication errors—suggests ongoing quality challenges that families should carefully evaluate before placement.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jul 30, 2025
$57,610
Fine
Feb 7, 2025
$45,812
Fine
Jul 20, 2023
$25,526
Winniestowell Hospital District
for profit
REGENCY IHS OF BEAUMONT LLC
JAMES B CULP
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 67 of 67 (Lowest rating)
Key personnel
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