Spanish Oak Assisted Living LLC
Families consistently rate this highly — reviewers highlight compassionate and approachable owners. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate owners and the warm, family-like atmosphere they create. However, you should specifically investigate current staffing ratios and mobility assistance protocols, as past reviews have raised serious concerns about neglect and inadequate care during busy periods.
Google Reviews
Google Reviews
28 reviews on Google“Families considering Spanish Oak can expect a warm, small, and cozy environment where owners and staff are frequently praised for their compassion and approachability. While many residents thrive in the caring atmosphere, there are serious historical concerns regarding understaffing and inadequate assistance for mobility and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and approachable owners
- Warm and caring staff members
- Personalized dietary accommodations
- Cozy and comfortable atmosphere
Concerns
- Staffing levels insufficient for resident mobility and hygiene needs (mentioned by 2 reviewers)
- Inadequate meal quality/preparation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the owners are so involved here, how do they personally interact with the residents and families on a daily basis?
- 2We love the idea of a cozy atmosphere; how do you tailor the daily meal menus to accommodate specific dietary needs or preferences?
- 3With a smaller, intimate community of 18, how do you ensure there is always enough staff available to assist residents with mobility and personal hygiene throughout the day?
- 4What kind of specialized support or environment do you provide for residents who may need extra help with memory care?
- 5Could you tell us about the typical daily activities and how you keep the residents engaged in such a comfortable setting?
- 6In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“My father had dementia and suffered a fall that resulted in his inability to care for himself in any capacity. We are so grateful that my father was able to find a place at Spanish Oak. He was very content and happy here.”
“They take the time to adjust her meals to accommodate her diabetic diet. Her home health care nurse has also commented on the excellent care she is receiving.”
“The staff is always cheerful, and will join my brother and me for a quick chat. The owners are very approachable and stay in touch.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Spanish Oak Assisted Living LLC has a history of regulatory citations, including a 2018 Life Safety Code violation regarding ramp accessibility and a 2023 administrative penalty for insufficient staffing for emergency evacuations. Families should note the $3,000 penalty issued in June 2023 regarding safety protocols.
Jun 7, 2023EnforcementPenaltyReport
Administrative Penalty — 553.253(c)(3)(F) The facility failed to have sufficient staff to ensure safe evacuation of the facility in the event of emergency.
Dec 13, 2018Routine
Life Safety Code (1 violations)
The facility failed to ensure ramps did not exceed a slope of 1:12, and/or failed to provide all acceptable features of ramps, guardrails, fences, and handrails.
Ownership & Operations
Who Operates This Facility
Spanish Oak Assisted Living LLC
for profit
PHILLIP J DULOCK
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit pflugervilleassistedliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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