Southwest Louisiana War Veterans Home
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
This facility is widely praised for its clean, serene environment and compassionate staff, making it a strong candidate for veterans. However, because there are conflicting reports regarding staffing levels, we recommend visiting during a weekend or evening to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
40 reviews on Google“The Southwest Louisiana War Veterans Home receives high praise for its clean, serene environment and dedicated staff who are frequently commended for their compassion. While the majority of reviews are positive, there are isolated reports of concerns regarding staffing levels and quality of care that families should investigate further. Overall, the facility is highly regarded for its respectful treatment of veterans and beautiful, well-maintained grounds.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and friendly staff
- Beautiful, serene grounds
- Active engagement and activity programs
Concerns
- Understaffing impacting quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's beautiful, serene grounds, what specific outdoor activities or programs are available for residents to enjoy the space?
- 2I noticed the facility is highly rated for its active engagement programs; could you walk me through a typical week of activities for a resident here?
- 3With the facility maintaining a high standard of cleanliness, what is your approach to ensuring consistent care and attention for each resident throughout the day?
- 4How does your team manage staffing transitions to ensure that residents always receive timely and personalized attention?
- 5In the event of a medical emergency, what is your protocol for coordinating care with local medical providers and keeping family members informed?
- 6With two recent state violations noted, could you share what steps the facility has taken to address those specific areas and improve your internal processes?
Personalized based on this facility's data
Key Review Excerpts
“The love and compassion these employees have for the residents is like no other.”
“Such a Beautiful and Peaceful place with a Caring and Fun and Friendly staff. Clean and Well Staffed, this Veterans retirement facility is FABULOUS!”
“Staff are caring and attentive and have activities every day for the residents.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
8
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Southwest Louisiana War Veterans Home shows a moderate inspection record with 5 deficiencies across 3 surveys, all corrected by the facility. Issues span multiple areas including staff training, infection control, and reporting procedures. The facility appears responsive to corrections, with deficiencies addressed across different time periods from 2023 to 2025, suggesting ongoing compliance efforts rather than persistent problems.
Jun 17, 2025Routine2
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 24, 2024Routine1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 23, 2023Routine2
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Southwest Louisiana War Veterans Home
government
Chain Affiliation
State of Louisiana Department of Veterans Affairs
5 facilities nationwide
Chain avg rating: 4.2/5 · Rank 3 of 5 (Best)
Ownership & Management
Owners
State of La, Dept of Veterans Affairs
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit vetaffairs.la.gov
Medicare data downloads
Original nursing home datasets
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