Southridge Village Nursing and Rehab
Strong Medicare quality ratings; families often praise warm, attentive nursing and caregiving staff. Still worth an in-person visit.
based on 42 Google reviews
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What this means for your family
Southridge Village is highly regarded for its admissions process and the personal dedication of its staff, making it a warm environment for many families. However, you should conduct a thorough tour and specifically ask about their weekend and night-shift staffing ratios, as well as their protocols for maintaining hygiene and food quality, as these are recurring concerns.
Google Reviews
Google Reviews
42 reviews on Google“Southridge Village Nursing and Rehab receives polarized feedback, with many families praising the admissions and nursing staff for their warmth and dedication. However, there are significant concerns regarding food quality, hygiene standards, and staffing levels during nights and weekends. Families should weigh the strong interpersonal care reported by many against the serious reports of neglect and facility maintenance issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and caregiving staff
- Highly responsive and helpful admissions team
- Strong support for rehab and long-term care transitions
- Welcoming environment for family involvement
Concerns
- Poor food quality and unappealing meals (mentioned by 3 reviewers)
- Understaffing during nights and weekends (mentioned by 3 reviewers)
- Hygiene and cleanliness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent feedback regarding dining, what steps is the culinary team taking to improve the variety and quality of the meals served?
- 2With a 3-star staffing rating, how do you ensure consistent, high-quality care for residents during the night and weekend shifts?
- 3I noticed some concerns regarding facility cleanliness; could you walk me through your daily housekeeping and deep-cleaning protocols?
- 4Since you have a 4-star CMS health inspection rating, what are the two specific areas identified as deficiencies, and what is your current plan to address them?
- 5How do you facilitate family involvement in daily life, and what kind of social activities or events can we expect to see our loved one participating in?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating with family members after hours?
Personalized based on this facility's data
Key Review Excerpts
“The only negative if I had a negative would be under staffed at night and weekends which made it hard on patients and staff.”
“In the showers there is a large area where they sit the women in wheelchairs and several of them were sitting there completely naked they did nothing to cover these women up just to give them a little bit of dignity. Also in the floor there was literally feces”
“The staff working here is very helpful and kind even though they are often short handed and this makes their jobs harder.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to deficiencies in respiratory care and medication management, indicating serious concerns about medical care quality. The facility shows recurring issues with quality of care, nutrition and dietary services, and resident assessments across multiple surveys from 2021 to 2024. While all deficiencies have been corrected according to provider reports, the pattern of repeated problems in core care areas warrants careful consideration during your visit.
Feb 20, 2026Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 25, 2024Routine3
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
May 5, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ownership & Operations
Who Operates This Facility
Southridge Village Nursing and Rehab
for profit
Chain Affiliation
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 22 of 37
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit southridgevillagenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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