Auberge at Onion Creek a Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 67 Google reviews
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What this means for your family
This facility offers a beautiful and engaging environment that excels in social programming and resident engagement. However, families must exercise extreme caution and perform rigorous due diligence regarding medical safety and nursing oversight, given the severe allegations of negligence and unprofessionalism reported in recent reviews.
Google Reviews
Google Reviews
67 reviews analyzed“Auberge at Onion Creek is highly regarded by many families for its beautiful, well-maintained environment and a staff that demonstrates genuine compassion and creativity in memory care programming. While many reviewers praise the attentive care and engaging activities, there are serious, critical allegations regarding medical negligence and specific instances of unprofessionalism by nursing staff that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Engaging and creative daily activity programming
- Beautiful, clean, and well-maintained facility
- Smooth and welcoming tour and admission process
Concerns
- Serious allegations of medical negligence and improper patient handling
- Unprofessional behavior/attitude from specific nursing staff (mentioned by 2 reviewers)
- Lack of parking availability
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates for 5-star reviews, often using the exact same phrasing for different reviewers. While they occasionally provide personalized details for long-form reviews, the majority of responses are copy-pasted scripts.
Questions for Your Tour
- 1It is wonderful to see how much care goes into maintaining such a beautiful and clean facility; how does the team ensure this high standard of cleanliness is consistent in the memory care wing?
- 2We noticed your team is very responsive to feedback from the community, which we appreciate; how does management use resident or family feedback to improve daily care?
- 3The daily activity programming looks very creative; could you tell us more about how you tailor these activities to engage residents with different stages of memory loss?
- 4Since we are looking for a very attentive level of care, how do you ensure that the nursing staff maintains a professional and compassionate attitude during busy shifts?
- 5What specific protocols are in place for managing medical emergencies or sudden changes in a resident's health after hours?
- 6We want to make sure our visits are easy for the whole family; are there any specific tips for parking or navigating the arrival process when we come to visit?
Personalized based on this facility's data
Key Review Excerpts
“The staff are attentive and genuinely present with residents, which makes a real difference. I’ve had the opportunity to spend time interacting with residents, and they stay engaged and involved in daily activities.”
“The staff at this facility dropped my grandmother from a hoyer lift during a transfer and neglected to notify hospice or the family. My grandmother died from her injuries according to the medical examiner.”
“The caregivers, nurses and management are an amazing team of kind, compassionate professionals. I am so impressed with how they handle dementia and how each resident is treated like a very special person.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Auberge at Onion Creek has one historical health code violation from 2018 regarding dishwashing area standards. Most notably, there is a recent enforcement action from April 2025 involving an administrative penalty related to resident safety standards.
Apr 9, 2025EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Oct 11, 2018Routine
Health Code (1 violations)
The facility failed to ensure the dishwashing area was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
11330 Farrah Lane Opco LLC
for profit
EVERGREEN SENIOR LIVING, LLC
CARLA PENA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit aubergeonioncreek.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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