Somerset Court of Mocksville
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
The facility has a long-standing reputation for exceptional, family-like care and a clean environment. However, recent 1-star ratings, though lacking detail, suggest a potential shift in experience that warrants a direct inquiry about recent staffing or management changes during your tour.
Google Reviews
Google Reviews
55 reviews on Google“Families considering Somerset Court of Mocksville will find a facility highly praised for its compassionate, family-oriented staff that treats residents like extended family. While the facility is noted for being clean and providing great food, several recent 1-star reviews lack text, making it difficult to identify specific recent operational issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and well-maintained environment
- Family-oriented atmosphere
- Quality of food
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how much the staff seems to care about the residents here; how do you foster that family-oriented atmosphere within such a close-knit community?
- 2The facility looks incredibly well-maintained; what is your daily routine for ensuring the common areas and resident rooms stay so clean?
- 3We've heard great things about the dining experience here; could you tell us more about the menu variety and how much input residents have in their meals?
- 4With 60 residents living here, what kind of daily activities or social outings do you organize to keep everyone engaged and connected?
- 5In the event of a medical emergency or a change in health needs during the night, what is the specific protocol for getting care to a resident?
- 6Since the community feels so personal, how do you ensure that each resident's unique daily preferences and routines are respected by the care team?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent her last 6-7 years at Somerset. She was Mawmaw to the staff and they were her extended family. I am thankful she was safe and content in her home away from home.”
“The staff is very attentive and caring. The food is great also!!”
“Somerset Court of Mocksville is wonderful! The staff are always caring, friendly, and willing to help, it’s clear they genuinely care about the residents.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 11, 2023Follow-up
The facility failed to provide adequate supervision for a resident with a history of falls. Specifically, there were no posted signs or symbols in the resident's room or on their door indicating they were a fall risk, despite a recent unwitnessed fall resulting in injury.
Jan 11, 2023Follow-up
The facility failed to provide adequate supervision for a resident with a history of falls. Specifically, the facility did not meet requirements to provide supervision in accordance with the resident's assessed needs, care plan, and current symptoms.
Oct 27, 2022Follow-up
The facility failed to provide care and services in accordance with residents' care plans. Specifically, the facility failed to follow up on the need for toenail trimming for two sampled residents, as evidenced by long, thick, and discolored toenails and inaccurate skin assessment logs.
Oct 27, 2022Follow-upCleanReport
No deficiencies found during this inspection.
May 8, 2019Other
The facility failed to ensure that one of five sampled residents was tested for tuberculosis (TB) disease upon admission. Record reviews and interviews revealed no documentation of a TB skin test for Resident #5, despite the resident being admitted from another facility.
The facility failed to administer medications as ordered by a licensed prescribing practitioner for four of five sampled residents. This included specific errors regarding medications used to treat anxiety for Resident #2.
May 8, 2019Other
The facility failed to ensure that one of five sampled residents was tested for tuberculosis (TB) disease upon admission. A review of Resident #5's records showed no documentation of a TB skin test despite the resident being admitted from another facility.
Dec 15, 2016Other
The facility failed to provide adequate supervision for two residents with frequent falls in accordance with their assessed needs and current symptoms. Specifically, for Resident #1, there was no documentation that staff increased supervision following 13 unwitnessed falls that resulted in injuries such as fractures, skin tears, and bruising.
Dec 15, 2016Other
The facility failed to provide adequate supervision for two residents with frequent falls in accordance with their assessed needs and current symptoms. Specifically, for Resident #1, there was no documentation that staff increased supervision following 13 unwitnessed falls that resulted in various injuries, including a fractured toe and skin tears.
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References & Resources
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Google Reviews
55 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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