Solaris Healthcare Coconut Creek
Strong Medicare quality ratings; families often praise helpful and informative admissions team. Still worth an in-person visit.
based on 88 Google reviews
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What this means for your family
While the admissions and therapy teams are frequently praised for their helpfulness and professionalism, the facility suffers from inconsistent care standards. Families should prioritize visiting the specific floor where their loved one will reside and ask direct questions about staffing ratios and call-light response protocols during off-hours.
Google Reviews
Google Reviews
88 reviews on Google“Solaris Healthcare Coconut Creek receives highly polarized reviews, with many families praising the admissions team and rehabilitation staff for their professionalism and helpfulness. However, a significant number of reviewers report serious concerns regarding neglect, slow response times for call lights, and inconsistent quality of care between different floors. Potential families should be aware of these recurring complaints about staffing levels and communication before making a decision.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and informative admissions team
- Effective physical and occupational therapy
- Clean and well-maintained facility environment
- Warm and professional nursing staff
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 6 reviewers)
- Understaffing leading to poor quality of care (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
- Inconsistent care quality between facility floors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 92 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active and engaged?
- 2I noticed the staffing rating is currently a 3/5; could you explain how you manage staff coverage to ensure that call lights are answered promptly and resident needs are met in a timely manner?
- 3What specific protocols are in place to ensure accuracy and consistency in medication management, especially during shift changes?
- 4Since the facility has 120 residents, how do you ensure that the quality of care remains consistent across different floors and wings?
- 5I see that you have a dedicated admissions team; how do you maintain that same level of communication and responsiveness with families once their loved one has moved in?
- 6What steps are being taken to expand the variety of social activities and events to ensure residents remain socially stimulated throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The staff here took excellent care of my mom. Everytime I came to visit, her body was clean, sheets were laundered, her hair was combed and styled, the room was clean and she had her daily excersizes completed.”
“My sister has been living here for approximately 2 years now. I visit on the weekends and am surprised by how peaceful, clean, and welcoming the atmosphere is.”
“The care she received was horrible. Medications were over 2 hours late, leaving her to suffer. When I asked why the medication‘s were late, we always got the same answer, it’s change of shift, the nurses are very busy and the best.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues with providing appropriate treatment and care according to resident needs, appearing in all three recent surveys, along with repeated problems with daily living assistance and feeding tube management. While all 21 deficiencies across the surveys have been corrected by the facility, the pattern of similar care quality issues reappearing suggests ongoing challenges with consistent implementation of proper treatment protocols and resident care standards.
Jan 14, 2026Routine6
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 25, 2024Routine5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 11, 2023Routine4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ownership & Operations
Who Operates This Facility
Solaris Healthcare Coconut Creek
for profit
Chain Affiliation
Solaris Healthcare
22 facilities nationwide
Chain avg rating: 3.8/5 · Rank 10 of 22
Ownership & Management
Owners
Coconut Creek Healthcare Holdings, LLC
Owner · Organization
Solaris Foundation INC.
Owner (parent company) · Organization
Solaris Healthcare Properties LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit solarishealthcare.org
Medicare data downloads
Original nursing home datasets
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