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Nursing HomeMedicaid Top Rated

Margate Health and Rehabilitation Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

5951 Colonial Drive, Margate, FL 33063170 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 207 Google reviews

5
4
3
2
1
Margate Health and Rehabilitation Center Nursing Home in Margate, FL — Street View
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What this means for your family

While many families report excellent experiences with the therapy team and facility cleanliness, there is a recurring pattern of communication breakdowns and slow response times, particularly during off-hours. We strongly recommend that you visit during evening or weekend hours to observe staffing levels firsthand and ask the administration specifically how they handle call-light response times and family communication requests.

Google Reviews

Google Reviews

207 reviews on Google
Margate Health and Rehabilitation Center receives highly polarized feedback, with many families praising the facility's cleanliness, friendly staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, and slow response times, particularly during evening and weekend hours. Families should carefully weigh the positive reports of professional care against recurring allegations of staffing shortages and inadequate medical oversight.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean8.0Activities7.0Meds3.0Memory4.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Effective physical therapy programs
  • Courteous and professional front desk staff
  • Warm and attentive nursing staff (cited by many)

Concerns

  • Slow or non-existent response to call lights (mentioned by 7 reviewers)
  • Difficulty reaching staff via phone or getting return calls (mentioned by 6 reviewers)
  • Understaffing, especially during evenings and weekends (mentioned by 5 reviewers)
  • Neglect leading to pressure sores or hygiene issues (mentioned by 4 reviewers)
  • Medication management errors or delays (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'15(2)'17(4)'19(6)'21(8)'23(38)'25(74)'26(18)

Distribution · 213 analyzed

5
144
4
19
3
5
2
7
1
38

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility is; what specific protocols do you have in place to ensure this level of cleanliness is maintained for all residents?
  • 2We've heard great things about your physical therapy programs; could you tell us more about how a personalized therapy plan is developed for a new resident?
  • 3How does the nursing team manage call lights during the evening and weekend shifts to ensure residents receive timely assistance?
  • 4What is the process for ensuring medication is administered accurately and on schedule, especially during shift changes?
  • 5How do you ensure consistent and clear communication between the nursing staff and family members regarding a resident's daily care and health updates?
  • 6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The rehab staff are unreal. They work you to regain your own self. You will never leave rehab after a session saying to yourself I’m not tired I didn’t get enough of a workout.

Rehab patient · 2025★★★★★

Mom had to wait over an hour many times to be assisted to the restroom. They ran out of her pain medication and when it was there it took hours to get it.

Long-term resident's family · 2024★★★★★

My father was there for 3.5 days, they rushed into her room when I came to visit and locked me out to clean her. I heard her yelling my name in pain. With atrophied muscles they were very rough.

Long-term resident's family · 2025☆☆☆☆
Source: 207 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
3.59hrs
88%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
15.5%
FL
8.7%
Broward
8.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
FL
4.1%
Broward
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
19.5%
FL
15.0%
Broward
13.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
14.4%
FL
9.1%
Broward
9.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.8%
Mixed vs Avgs
Here
12.8%
US
19.4%
FL
11.5%
Broward
9.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
FL
98.1%
Broward
99.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
FL
94.8%
Broward
98.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.2%
Mixed vs Avgs
Here
94.2%
US
79.8%
FL
94.7%
Broward
96.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
FL
1.5%
Broward
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.3)
2 complaint-triggered

This facility shows recurring issues with resident rights, care quality, and nutrition across multiple surveys spanning 2022-2024, though all violations have been corrected. The most frequent problems involve daily care assistance, resident dignity and accommodation, and dietary services including food preparation and therapeutic diets. Two complaint-driven investigations occurred, indicating families have filed concerns about treatment quality and financial matters, suggesting visitors should ask detailed questions about care standards.

Nov 7, 2024Routine
7
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Feb 21, 2024Complaint
1
0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Dec 22, 2023Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 10, 2023Routine
9
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Apr 7, 2022Routine
8
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Margate Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Onyx Health

Chain Size

11 facilities nationwide

Chain avg rating: 4.9/5 · Rank 6 of 8 (Best)

Ownership & Management

Owners

Margate Operating Holdings LLC

Owner · Organization

100%

Viera Margate Mezz Borrower LLC

Owner (parent company) · Organization

100%

Key personnel

Schuster, RachelOfficer / DirectorAllen, NakayeManagerMolina, FranciscoManagerSchuster, RachelManagerScott, CherylManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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