Soddy-Daisy Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 197 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and compassionate nursing staff, making it a strong candidate for post-hospital recovery. However, families should be aware of recurring concerns regarding room cleanliness and occasional staffing shortages; we recommend conducting a thorough tour of the specific wing your loved one will occupy and asking about current staffing ratios.
Google Reviews
Google Reviews
197 reviews on Google“Soddy-Daisy Health Care Center receives a high volume of positive reviews praising its compassionate nursing staff, effective rehabilitation services, and engaging activities. While many families report excellent experiences with patient recovery and staff attentiveness, a minority of reviewers express serious concerns regarding cleanliness, understaffing, and responsiveness to basic patient needs. Prospective families should weigh the strong clinical outcomes reported by many against the specific complaints regarding room maintenance and staff availability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Engaging daily activities and community atmosphere
- Clean and well-maintained facility environment
Concerns
- Understaffing leading to slow response times for call lights and medication (mentioned by 5 reviewers)
- Poor cleanliness in resident rooms and bathrooms (mentioned by 4 reviewers)
- Poor quality or cold food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 199 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority, could you walk us through the typical response time for call lights and how you ensure residents receive timely assistance?
- 2I noticed some feedback regarding room and bathroom cleanliness; what is your current protocol for housekeeping and how often are deep cleans performed in resident living spaces?
- 3We understand that meal quality is a vital part of daily happiness, so could you share how you manage food temperature and quality control for residents who dine in their rooms versus the dining hall?
- 4With a 3-star health inspection rating, what specific improvements or changes have you implemented recently to ensure the highest standards of care and safety?
- 5The community atmosphere is often highlighted as a strength here; could you tell us about some of the most popular daily activities that encourage residents to socialize and stay active?
- 6How does your nursing team coordinate with the physical and occupational therapy staff to ensure a seamless transition for residents needing rehabilitation services?
Personalized based on this facility's data
Key Review Excerpts
“I was sent from Erlanger to a rehab (nursing home) facility that was a branch of Erlanger. If the people complaining about Soddy Daisy Health Care had had a loved one at this place then they could complain!! When I got to SDHC I thought I was in heaven.”
“My mother lived both in the short-term wing while we waited to qualify her for Medicaid, and then the long-term wing after approved and once on hospice. My experience in the short-term wing varied - some CNAs were less attentive or caring at times than I was comfortable with, however once my mother was in the long-term wing, she had a much better experience.”
“My mom is currently a resident here. I am very unhappy with the cleanliness at this facility. I have expressed my concerns several times but it doesn't seem to improve. The bathrooms aren't kept clean. The trash piles up before emptied.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had 19 deficiencies across five surveys, with two triggered by family complaints about communication and COVID-19 protocols. The most recurring issues involve resident assessment and care planning, electrical and safety systems, and infection control. All deficiencies have correction dates, though recent surveys in 2025 show ongoing problems with care planning and resident environment safety.
Nov 17, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 4, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 5, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Jun 13, 2018Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Ownership & Operations
Who Operates This Facility
Soddy-Daisy Health Care Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 35 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
197 reviews from families & visitors
Official Website
Visit soddydaisyhealth.com
Medicare data downloads
Original nursing home datasets
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