Life Care Center of Hixson
Strong Medicare quality ratings; families often praise highly effective and professional physical/occupational therapy. Still worth an in-person visit.
based on 404 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly skilled therapy team and beautiful environment. However, families should be aware of recurring concerns regarding nursing responsiveness and medical care consistency; we strongly recommend active family involvement and frequent monitoring of your loved one's care plan.
Google Reviews
Google Reviews
404 reviews on Google“Life Care Center of Hixson is widely praised for its exceptional physical and occupational therapy programs, with many patients reporting successful recoveries and a return to independence. While the facility is frequently described as clean and beautiful, some families have raised serious concerns regarding inconsistent nursing responsiveness, medication management errors, and the quality of the food service.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and professional physical/occupational therapy
- Clean and well-maintained facility
- Attentive and caring therapy staff
- Strong focus on patient recovery and independence
Concerns
- Inconsistent nursing responsiveness and slow call bell response times (mentioned by 4 reviewers)
- Poor food quality, cold meals, or lack of menu choices (mentioned by 6 reviewers)
- Serious medical care/nursing errors (e.g., PEG tube care, medication management) (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 198 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very responsive to online feedback; how do you use that communication to improve the daily experience for residents?
- 2Given the facility's strong reputation for physical and occupational therapy, how do you integrate those recovery goals into a resident's daily routine?
- 3We have heard some concerns regarding meal variety and temperature; could you walk us through how the dining process works and how you accommodate individual food preferences?
- 4Could you explain the current protocols for call bell response times and how you ensure that nursing staff are alerted promptly when a resident needs assistance?
- 5With the focus on patient independence, what specific steps does your nursing team take to ensure accuracy and safety when managing complex medical needs like medication administration or tube care?
- 6What does a typical day look like for residents here, and how do you ensure there are engaging activities for those who may be recovering from a procedure?
Personalized based on this facility's data
Key Review Excerpts
“The PT staff were awesome and got my mother mobile so we could bring her home.”
“There needs to be more training for the nurses regarding PEG tubes. My loved one was sent to the ER on two different occasions due to improper PEG tube care.”
“The therapist were great. They cared about you getting better. They encouraged you and praised you on your progress.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Hixson has 16 deficiencies across two routine surveys with all violations reportedly corrected. The most frequent issues involve resident assessment and care planning, along with safety concerns including accident prevention and building maintenance. No family complaints triggered inspections, suggesting fewer resident or family concerns, though the facility has faced recurring challenges with proper resident evaluations and safety protocols.
Oct 12, 2022Routine6
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 18, 2018Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Life Care Center of Hixson
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 64 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
404 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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