Sodalis Victoria Assisted Living
Families consistently rate this highly — reviewers highlight engaging and diverse resident activities. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
This facility is an excellent choice for seniors seeking a vibrant social life, as the activities and dining programs are standout features. While the community is overwhelmingly positive, families should perform their own due diligence regarding specific staff interactions and verify current staffing stability.
Google Reviews
Google Reviews
41 reviews analyzed“Sodalis Victoria is highly regarded by families for its warm, family-like atmosphere and an exceptional activities program that keeps residents engaged. While the vast majority of reviews praise the caring staff and excellent food, one reviewer raised a serious concern regarding the conduct of a specific staff member, and another noted frequent staff turnover in the past.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and diverse resident activities
- Warm, compassionate, and attentive staff
- Excellent food quality and dining experiences
- Welcoming and family-oriented atmosphere
Concerns
- Allegations of aggressive/rude behavior by a specific staff member
- Frequent staff turnover
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses that frequently address the reviewer by name and acknowledge specific details mentioned in the text, such as staff members or family members. While some responses use repetitive closing phrases, they consistently validate the reviewer's specific positive experience.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about the menu variety and how much input residents have in meal planning?
- 2The community seems to have such a vibrant social life; what are some of the most popular resident activities currently happening?
- 3It’s clear the management really cares about feedback based on how much you engage with the community; how does the team use resident and family suggestions to improve the facility?
- 4We want to ensure a stable environment for our loved one; what steps is the facility taking to maintain consistent, long-term relationships with the caregiving staff?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6The atmosphere here seems very family-oriented; how can we, as a family, best participate in or stay involved with the community life at Sodalis Victoria?
Personalized based on this facility's data
Key Review Excerpts
“The staff there is so nice and caring. They have wonderful events and things for the residents to do. I have also eaten there and the food is excellent.”
“Love the events they host there was like a big pot luck so many foods from different residents family and workers it was amazing the atmosphere was spectacular.”
“Rosa Alvarez is very caring and listens to our concerns. She is easy to get in contact with. Very professional.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in December 2021 identified several issues regarding staff training completion and emergency preparedness documentation. Previous inspections in 2019 also noted various deficiencies related to fire safety and building code compliance, though no formal enforcement actions were found in the current report.
Dec 10, 2021Routine12Report
Health Code (12 violations)
The facility failed to ensure that the attendant's on-the-job training included training on how resident's health conditions can affect service provision.
The facility failed to ensure that specific on-the-job training required for attendants in this type facility was completed in the required timeframe.
The facility failed to notify the EMC of the facility's plan, take actions to coordinate with the EMC, and document communications with the EMC.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to ensure that the attendant's on-the-job training included safety measures to prevent accidents and injuries.
The facility failed to ensure the attendant's on-the-job training included emergency first aide
The facility failed to ensure the attendant's on-the-job training included the appropriate management of disruptive behaviors.
The facility failed to ensure that its staff completed required on-the-job training in behavior management including the prevention and management of dangerous behaviors.
The facility failed to ensure that its staff completed the required on-the-job training in fall prevention.
Feb 27, 2019Routine
Life Safety Code (8 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure it met NFPA 101 flame spread rate requirements.
Ownership & Operations
Who Operates This Facility
Ec Opco Victoria, LLC
for profit
TRILOGY SENIOR LIVING MANAGEMENT, LLC
ROSA ALVAREZ
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit sodalissenior.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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