Nursing HomeMedicaid

Smp Health - St Catherine South

Strong Medicare quality ratings; public reviewers often praise warm, home-like environment. Still worth an in-person visit.

3102 S University Dr, Lincoln · Fargo, ND 58103|98 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 22 Google reviews

(701) 293-7750 Directions Website

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What this means for your family

Smp Health - St Catherine South has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, home-like environment and active and inclusive daily activity calendar. Review the component ratings and current source records before deciding.

Google Reviews

23 public Google reviews available

Families generally describe SMP Health - St. Catherine South as having a warm, home-like atmosphere with a robust activity calendar and consistent therapy services. While some reviewers express deep satisfaction with the compassionate care and staff interaction, others have raised serious concerns regarding the quality of care and safety, suggesting a significant disparity in experiences.

Quality Themes

Tap a score for details

Strengths

Warm, home-like environment
Active and inclusive daily activity calendar
Consistent therapy services (OT, PT, ST)
Compassionate spiritual support

Concerns

High staff turnover and understaffing (mentioned by 2 reviewers)
Serious safety and care quality incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about the warm, home-like atmosphere here; how do you ensure the environment stays cozy and personal for all 98 residents?
2I noticed your activity calendar is very active; could you tell us about some of the favorite group outings or daily events that residents participate in?
3Since your facility is so highly rated for therapy services, how do you coordinate PT, OT, and ST to work together with the nursing staff?
4How does the team ensure consistent communication with families, especially when there are updates regarding a resident's daily care or health status?
5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and coordinating care?
6With such an impressive 5-star rating for staffing, what steps does the facility take to maintain that high level of care and continuity among the nursing team?

Personalized based on this facility's data

Key Review Excerpts

“It has a small home feel with consistent staff caring for my family member. She is being seen my OT, PT and ST. SMP South's calendar is full of activities throughout the day that all their residents can participate in regardless of physical or cognitive challenges.”

Family member · 2026★★★★★

“We have been very happy with the care my mother-in-law receives at St.Catherine South. Staff shows her so much love and she has been happy there which really makes our family feel at ease.”

Long-term resident's family · 2024★★★★★

“Very nice place. I love that they have a daycare there for their employees! It's so nice that they allow their daycare kids interact with the elderly!”

Visitor · 2024★★★★★

Source: 23 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.17hrs

Registered nurses for medical care

Total Nursing

5.36hrs

All nurses + aides combined

Staff Turnover

36%

Lower is better (< 30% = good)

RN Turnover

30%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility26.8%

Worse than Avg

Here

26.8%

15.4%

22.7%

Cass

11.7%

Residents with depression symptoms

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

12.8%

4.4%

Cass

2.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility25.6%

Worse than Avg

Here

25.6%

13.9%

19.8%

Cass

15.6%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility30.0%

Worse than Avg

Here

30.0%

19.0%

24.9%

Cass

25.5%

Residents whose walking got worse

↓ Lower is better

This Facility21.0%

Worse than Avg

Here

21.0%

14.1%

17.6%

Cass

20.5%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

93.5%

98.6%

Cass

97.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.7%

Better than Avg

Here

95.7%

79.8%

88.3%

Cass

93.5%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

82.0%

92.3%

Cass

89.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.8%

Mixed vs Avgs

Here

1.8%

1.6%

1.5%

Cass

2.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 2 · well below ND avg (5.4)

SMP Health - St Catherine South has a pattern of recurring infection control problems, appearing in all three federal surveys from 2023 to 2025, suggesting ongoing challenges in this critical safety area. The facility also had repeated issues with medication management and daily care assistance, though these appear resolved in the most recent survey. While all deficiencies have been corrected and none triggered complaints from families, the persistent infection control violations warrant attention when considering this facility.

Jun 12, 2025Routine2 findings

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732Minimal · Widespread

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jun 13, 2024Routine4 findings

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 22, 2023Routine4 findings

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Smp Health - St Catherine South

Organization Type

nonprofit

Chain Affiliation

Chain Name

Smp Health

Chain Size

5 facilities nationwide

Chain avg rating: 4.8/5 · Rank 1 of 5 (Highest rating)

Ownership & Management

Key personnel

Keelin, AnthonyW-2 Managing EmployeeCarson, PaulOfficer / DirectorHansen, BeckyOfficer / DirectorHoule, SharonOfficer / DirectorMontecuollo, DavidOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(701) 293-7750

smphealth.org

3102 S University Dr

Fargo, ND 58103

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

22 reviews from families & visitors

Official Website

Visit smphealth.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.