Sleepy Eye Rehabilitati Center
Strong Medicare quality ratings; families often praise compassionate, family-like nursing staff. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
While some families report a compassionate, family-like environment, recent reviews have raised serious concerns regarding resident safety, fall prevention, and food quality. We strongly recommend scheduling an unannounced visit to observe staff-to-resident ratios and asking specifically about their protocols for preventing falls and securing resident belongings.
Google Reviews
Google Reviews
24 reviews on Google“Sleepy Eye Rehabilitation Center receives polarized feedback, with some families praising the compassionate, family-like atmosphere and dedicated staff, while others report serious concerns regarding safety and basic care. Recurring issues include inconsistent staff attentiveness, reports of cold food, and concerns about resident falls and property security. Prospective families should carefully weigh the positive reports of life enrichment against the critical accounts of neglect and understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-like nursing staff
- Engaging activities and life enrichment programs
- Supportive end-of-life care
- Helpful communication with families
Concerns
- Inconsistent staff attentiveness and care quality (mentioned by 2 reviewers)
- Lack of resident safety and fall prevention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you have a very active life enrichment program; could you walk me through what a typical week of activities looks like for residents?
- 2With the facility having 61 residents, how does your team ensure consistent, personalized attention for each individual throughout their shift?
- 3What specific protocols or equipment do you have in place to support resident mobility and prevent falls?
- 4I see that dining is an area you are looking to improve; what kind of feedback loop do you have with residents to ensure the meal options meet their preferences and nutritional needs?
- 5Since you provide supportive end-of-life care, how do you coordinate with families to ensure their loved ones are comfortable and their wishes are honored?
- 6I noticed you have responded to some online feedback; how does your leadership team use family input to make ongoing improvements to the quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The staff was awesome, they have such compassion and helped my Dad adjust so great. They became like family, everyone from the Life Enrichment, Laundry, Housekeeping, Maintenance, Nurses and Nursing Assistants.”
“This place is bad, my mom is in assisted living, the food is always cold, they have an old lady can 77yrs old w/ weight restrictions, that can do any lifting, my mom has fallen 5 times the week she's been there, they don't care, they don't have a heart.”
“The only things I didn't like that some of the workers stole some of things he owned, and I feel that they didn't do a lot of activities with him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 5 inspections, raising concerns about this facility's care quality. The most recurring problems involve infection control, safety hazards, and overall quality of care including wound care and treatment planning. While the facility has correction plans for all deficiencies, many issues persist across multiple surveys, and recent safety violations from January 2026 remain uncorrected, suggesting ongoing compliance challenges.
Jan 6, 2026Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jul 17, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 25, 2025Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Feb 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
May 15, 2024Complaint2
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Sleepy Eye Rehabilitati Center
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 5 of 45
Ownership & Management
Owners
Monarch Healthcare Operating Xiv LLC
Owner · Organization
Nij LLC
Owner (parent company) · Organization
Spartan Healthcare LLC
Owner (parent company) · Organization
Wbs Holdings LLC
Owner (parent company) · Organization
Yazoma Holdings, LLC
Owner (parent company) · Organization
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Stern, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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