Divine Providence Community Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 32 Google reviews
Watch Divine Providence Community Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While Divine Providence has a long-standing reputation for a warm, clean, and caring environment, you must exercise caution regarding current staffing models. Before choosing this facility, specifically ask the administration about their reliance on temporary agency workers and what oversight measures are in place to ensure resident safety and accountability.
Google Reviews
Google Reviews
32 reviews on Google“Divine Providence Community Home is frequently praised for its clean, beautiful environment and compassionate, long-term staff. However, recent feedback highlights serious concerns regarding the use of temporary agency workers, with reports of neglect and physical harm that management has allegedly failed to address.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate, long-term nursing staff
- Warm, community-oriented atmosphere
- Beautiful dining and living spaces
Concerns
- Poor treatment of residents by temporary agency staff (mentioned by 2 reviewers)
- Lack of management accountability regarding staff complaints (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on a community-oriented atmosphere, what specific daily activities or social programs are available to help new residents integrate and feel at home?
- 2I noticed your nursing staff is highly praised for their longevity; how do you ensure that same level of compassionate care and consistency when utilizing temporary or agency staff members?
- 3With a 5-star staffing rating, what is your internal process for addressing family feedback or concerns to ensure management remains accessible and accountable?
- 4Could you walk me through your protocols for medical emergencies and how you keep families informed during urgent health situations?
- 5Communication is a vital part of our peace of mind; what is the best way for us to stay updated on our loved one's daily progress and any changes in their care plan?
- 6Regarding the recent health inspection findings, what steps has the facility taken to address those specific areas and prevent similar issues moving forward?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother who lived in the apartment side & then the nursing home side was always very well cared for. I am grateful for how kind and caring the staff was over the years.”
“Local staff is fine but the caretakers of this facility that are temp workers are not nice to the elderly. There have been multiple occasions and complaints put in with the Director or the location Shirley and nothing has been done by her and leadership.”
“Very clean, supportive and caring staff and administration. My mother lives there and really enjoys it. Her overall physical and mental health has improved since moving into Divine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents who got a urinary tract infection
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents with a long-term catheter
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Divine Providence Community Home has corrected all deficiencies found during inspections, though families have filed complaints that triggered investigations into safety hazards. The facility has faced recurring issues with accident prevention and safety hazards, mobility and physical therapy care, and infection control practices. While problems appear across multiple surveys from 2022 to 2025, all violations have been addressed with documented correction dates.
Apr 15, 2026Routine11
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Mar 4, 2025Routine6
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
May 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 14, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Divine Providence Community Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit divineprovidencehome.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives