Nursing HomeMedicaid Top Rated

Simpson Memorial Home

Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.

1000 North Miller Street, West Liberty, IA 52776|55 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 44 Google reviews

(319) 627-4775 Directions Website

Street View

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What this means for your family

Simpson Memorial Home is widely regarded for its compassionate staff and clean, well-managed environment, making it a strong candidate for long-term care. While the facility receives high marks for service, families should note that food quality is described as average and may want to inquire about menu variety during their tour.

Google Reviews

44 reviews on Google

“Simpson Memorial Home is frequently praised for its compassionate and friendly staff who provide attentive care to residents. While most feedback is highly positive regarding the facility's atmosphere and management, some reviewers note that the food quality is only average. Overall, families appreciate the warm environment and the dedication of the nursing and therapy teams.”

Quality Themes

Tap a score for details

Strengths

Compassionate and friendly nursing staff
Strong management and leadership
Warm, welcoming facility atmosphere
Effective therapy team

Concerns

Food quality is described as only average (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 50 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard such wonderful things about the warmth and friendliness of your nursing staff; how do you foster that welcoming atmosphere for new residents?
2Since the therapy team is highly regarded here, could you tell us more about how they work with residents to maintain their mobility?
3We noticed the leadership team is very active in responding to feedback; how does management involve families in the care planning process?
4Could you describe what a typical day looks like in terms of social activities and community engagement for the residents?
5With the recent state inspections, what specific steps has the facility taken to address and resolve the noted deficiencies?
6How does the clinical team handle medical emergencies or changes in a resident's condition during the overnight hours?

Personalized based on this facility's data

Key Review Excerpts

“Absolutely every time I was there, staff would check my friend for comfort, bring food, provide medicines and bathe.”

Long-term resident's family · 2022★★★★★

“My grandpa was there before he passed. They took care of him so well. He passed late at night and they let me in to see him one last time.”

Long-term resident's family · 2017★★★★★

“Our father was very well cared for and always said how wonderful the staff was! We have high regards for Simpson Memorial Home... the community is lucky to have such a place!”

Long-term resident's family · 2022★★★★★

Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.82hrs

Registered nurses for medical care

Total Nursing

4.11hrs

All nurses + aides combined

Staff Turnover

39%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility34.4%

Worse than Avg

Here

34.4%

14.4%

17.6%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility34.9%

Worse than Avg

Here

34.9%

15.3%

17.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.0%

Worse than Avg

Here

27.0%

19.4%

25.9%

😔

Residents with depression symptoms

↓ Lower is better

This Facility11.0%

Mixed vs Avgs

Here

11.0%

12.1%

4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

93.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility15.4%

Better than Avg

Here

15.4%

19.5%

20.7%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility65.0%

Worse than Avg

Here

65.0%

79.8%

73.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.4%

Better than Avg

Here

93.4%

81.8%

84.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Well below state avg (6.2)

Simpson Memorial Home has recurring issues with resident assessments and care planning across all three surveys, indicating persistent challenges in evaluating resident needs and developing proper care plans. The facility also shows repeated problems with fire safety protocols, including multiple deficiencies related to smoke barriers, fire drills, and emergency preparedness systems. All identified issues have been corrected by the facility, suggesting responsiveness to regulatory oversight despite the pattern of recurring problems.

Dec 4, 2025Routine6 findings

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Oct 17, 2024Routine7 findings

0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Aug 17, 2023Routine4 findings

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

9deficiencies

Dec 26, 2025InspectionNo deficiencies

Clean