Memory CareMemory Care

Silvercrest at Woodlands Creek

Name: Silvercrest at Woodlands Creek
Address: 12605 Woodlands Parkway, Clive, IA, 50325, US
Telephone: (515) 223-9755
Rating: 4.9

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive nursing staff. Schedule a visit to confirm the fit.

12605 Woodlands Parkway, Clive, IA 50325|136 beds|Licensed & Active

Google rating

4.9/5

based on 222 Google reviews

(515) 223-9755 Directions Website

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What this means for your family

Woodlands Creek is highly regarded for its compassionate staff and vibrant community life, making it a top choice for many families. While the facility is generally excellent, you should inquire about their current construction management and weekend staffing protocols to ensure your loved one's specific needs will be met during off-hours.

Google Reviews

222 reviews on Google

“Woodlands Creek is widely praised for its warm, family-oriented atmosphere and a staff that is frequently described as compassionate, attentive, and professional. Families appreciate the high level of engagement, diverse activities, and the peace of mind that comes with the facility's responsive care across independent, assisted, and memory care levels. While the vast majority of feedback is glowing, a few recent concerns highlight issues with cleanliness during construction and potential gaps in weekend staffing.”

Quality Themes

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Strengths

Warm, compassionate, and attentive nursing staff
Strong sense of community and family-like atmosphere
Diverse and engaging daily activities
Beautiful, well-maintained, and updated facilities

Concerns

Cleanliness and dust issues during construction (mentioned by 2 reviewers)
Weekend staffing responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 216 analyzed

207

⚡12 reviews posted between Apr 30, 2025 – May 1, 2025 · 12 were 5-star

⚡10 reviews posted between Mar 2, 2026 – Mar 5, 2026 · 10 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed that you are very active in responding to family feedback online; how do you typically keep families updated on their loved one's daily progress?
2With the recent updates and construction at the facility, what steps are you taking to ensure the living areas remain clean and dust-free for residents?
3I see that you offer a wide variety of activities; could you share a few examples of how you tailor these programs to residents with different levels of memory impairment?
4Since I value the sense of community here, how do you ensure that the same level of attentive, compassionate care is maintained consistently throughout the weekend?
5Given your memory care certification, what is your specific protocol for handling medical emergencies or sudden changes in a resident's health status?
6How do you maintain that warm, family-like atmosphere as you manage a capacity of 136 residents?

Personalized based on this facility's data

Key Review Excerpts

“The care is outstanding. I mean, we had high expectations beforehand, but we have been blown away by the level of care and attention our mother receives.”

Memory care family member · 2024★★★★★

“The staff is very friendly, attentive and caring not just of my mother but all residents. There are many activities offered daily to choose from as well. We are very happy and grateful knowing mom is in a safe environment.”

Assisted living family member · 2024★★★★★

“The staff is exceptional with knowing everyone's names and making them feel very comfortable. It is highly recommended as a place to continue living when you can not manage your home environment anymore.”

Professional partner · 2025★★★★★

Source: 222 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

2deficiencies

Nov 26, 2024InspectionNo deficiencies

Clean