Silverado Senior Living-Beverly Place

This report details the findings of a complaint investigation regarding resident falls and hygiene needs. The investigation reviewed medical records, conducted staff interviews, and assessed the facility. Ultimately, the department found insufficient evidence to support either allegation, resulting in both being unsubstantiated.

The inspection was a case management visit following an incident report regarding a resident elopement. The primary deficiency cited relates to insufficient supervision and personnel competency, which created a potential health and safety risk. The facility was cited for violating Title 22, Section 87411.

The facility underwent an unannounced annual required visit on 04/18/2025. The physical plant inspection noted that the facility was clean, sanitary, and that necessary safety equipment was operable. However, one Type B deficiency was cited regarding the failure to properly document medication administration, indicating a lapse in following the Plan of Operation.

This report details a complaint investigation concerning allegations of staff misconduct and forced medication administration. The investigation found no evidence to support the allegations, leading to the determination that the complaints are unsubstantiated. The facility was found to be promoting resident rights and staff training records were reviewed.

This was an unannounced Case Management visit concerning the relocation of 45 residents from Silverado Senior Living-Calabasas. The evaluator conducted a health and safety check and found no observed concerns during the visit. The report confirms that necessary supplies, staffing, and emergency preparations are in place at the receiving facility.

This report details the findings of a complaint investigation conducted on 11/10/2024, reviewing allegations from a prior complaint visit on 12/26/23. All six allegations—rough handling, incontinence care, dietary needs, monitoring changes, clean linen, and incident reporting—were found to be unsubstantiated based on staff interviews, resident statements, and record review.

The site visit was conducted to review a licensee-initiated Incident Report concerning a medication error that occurred on 09/06/2024. The Licensing Program Analyst reviewed staff training, observed a new policy for medication distribution, and interviewed relevant staff members. No deficiencies were observed, and therefore, no citations were issued at this time.

This report details a complaint investigation concerning medication handling, staffing levels, and admission documentation. All three allegations were investigated, and the Licensing Program Analyst found that there was not a preponderance of evidence to prove any violation occurred, resulting in all allegations being deemed unsubstantiated.