Hayworth Terrace

COMPLAINT INVESTIGATION REPORT

FACILITY EVALUATION REPORT

The inspection identified multiple deficiencies across several critical areas, including immediate safety hazards and recordkeeping failures. Type A deficiencies relate to unsecured hazardous materials and improper medication storage, posing immediate risks to residents. Type B deficiencies cover issues with emergency call systems, staff certifications, and required resident assessments.

The unannounced case management visit identified multiple areas of non-compliance. Specifically, the facility was cited for improper administration of medications and failure to provide required documentation verifying the administrator's qualifications. These deficiencies require corrective action to ensure resident safety and regulatory compliance.

COMPLAINT INVESTIGATION REPORT

This report details a complaint investigation conducted on November 10, 2025, regarding several allegations, including diabetic care, medication handling, communication, isolation, and food service. All five allegations were reviewed, and based on interviews and records, the investigator found insufficient evidence to substantiate any of the complaints.

COMPLAINT INVESTIGATION REPORT

The unannounced case management visit identified multiple deficiencies related to reporting and administrative qualifications. Specifically, the facility failed to report an incident from September 1, 2025, and was found to lack documentation proving the administrator meets required qualifications and hours. All cited deficiencies are classified as Type B, indicating potential, but not immediate, risk.