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Assisted Living

Silver Haven Residential Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

15358 West Post Circle, Orchards · Surprise, AZ 85374Licensed & Active
Google rating
4.7/5

based on 13 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a warm, home-like environment with highly attentive and compassionate caregivers. While the vast majority of reviews are glowing, you may want to verify current staffing stability given the recent negative review from a former employee.

Google Reviews

Google Reviews

13 reviews analyzed
Families considering this facility can expect a deeply compassionate environment where staff members are frequently described as treating residents like their own family. Reviewers consistently praise the high quality of person-centered care and the clean, home-like atmosphere, though one recent review from a former employee was highly critical.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMeds5.0MemoryN/AComms9.0Value5.0

Strengths

  • Compassionate and attentive caregivers
  • Clean and well-maintained facility
  • Person-centered care approach
  • Accessible and friendly management

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02021(3)5.02022(5)3.72024(3)5.02026(1)

Distribution

5
12
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0
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How They Respond to Reviews

69%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's wonderful to see how much the management team engages with the community; how would you describe the communication style between the staff and families here?
  • 2We've heard such lovely things about the attentiveness of your caregivers; how do you ensure that each resident's specific personal preferences are integrated into their daily care plan?
  • 3The facility looks incredibly well-maintained; what is your routine for ensuring all common areas and resident rooms stay clean and comfortable?
  • 4What kind of daily activities or social outings do you organize to help residents stay engaged and connected with one another?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6How does the team approach person-centered care when a resident's needs or mobility levels begin to change?

Personalized based on this facility's data


Key Review Excerpts

The staff was so caring and gentle. They pushed me to get up and walk and help me recover. I am so happy here. Brookhaven feels just like a home and I have become close to other residents.

Long-term resident · 2024★★★★★

Brookhaven provides excellent care and nourishing meals. The caregivers really get to know your relative and what makes them happy.

Family member · 2022★★★★★

The facility was immaculate and provided all of the necessities of a warm and loving home. The management and owners were easily accessible whenever I had questions.

Family member · 2022★★★★★
Source: 13 Google reviews

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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