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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 50 Google reviews
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Silver Creek Nursing and Rehabilitation has a middle-range Medicare overall rating. Strengths include compassionate and attentive rehabilitation/therapy staff. Some reviewers note concerns about serious allegations of medical negligence and improper diet management. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering Silver Creek Nursing and Rehabilitation will find a facility highly praised for its compassionate rehabilitation and therapy teams that significantly improve resident mobility. While many reviewers celebrate the warm, family-like atmosphere and engaging activities, there are serious, critical allegations regarding medical negligence and staff conduct that require thorough investigation by any prospective family.
Quality Themes
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Concerns
Rating Trends
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Distribution · 56 analyzed
The owner provides personalized responses that use the reviewer's name and acknowledge specific details, such as condolences for deceased family members. While positive reviews are met with warm, varied templates, negative reviews are handled with a professional, non-defensive approach that directs the user to a phone number for escalation.
Personalized based on this facility's data
Key Review Excerpts
“My grandfather was here for a week for Rehab getting over pneumonia! The staff was awesome and legitimately Care about the patients! Especially Noel! He goes above and beyond for you and your family!”
“She went in to improve her balance and strength. They worked with her and she left stronger, and no longer needed to use a walker by the time she left. Staff was excellent.”
“The director is visible met my dad and that means to me my dad was not just a number or chart but well taken care of.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Silver Creek has a concerning pattern of deficiencies with one-third triggered by family complaints, indicating ongoing care issues that prompted reports. The facility repeatedly struggles with nutrition and dietary services, resident care quality, and infection control across multiple surveys. While all violations show correction dates, the recurring nature of problems in core care areas like treatment quality, safety supervision, and family communication suggests persistent operational challenges that families should carefully evaluate during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Uvalde County Hospital Authority
for profit
TIMBER NURSING AND REHAB CENTER LLC
DANIELLA SUAREZ
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 21
Owners
Bewsey, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Official Website
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