Silver Creek Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and attentive rehabilitation/therapy staff. Still worth an in-person visit.
based on 49 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, as many families report significant improvements in mobility and strength for their loved ones. However, you must perform your own due diligence regarding dietary protocols and night-shift supervision, as there are documented instances of serious medical errors and unresponsive overnight staff.
Google Reviews
Google Reviews
49 reviews on Google“Families considering Silver Creek Nursing and Rehabilitation will find a facility highly praised for its compassionate rehabilitation and therapy teams that significantly improve resident mobility. While many reviewers celebrate the warm, family-like atmosphere and engaging activities, there are serious, critical allegations regarding medical negligence and staff conduct that require thorough investigation by any prospective family.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive rehabilitation/therapy staff
- Engaging activity programs and coordinators
- Friendly and professional administrative leadership
- Clean and well-maintained environment
Concerns
- Serious allegations of medical negligence and improper diet management
- Inconsistent responsiveness from overnight nursing staff (mentioned by 2 reviewers)
- Insufficient CNA staffing levels
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
The owner provides personalized responses that use the reviewer's name and acknowledge specific details, such as condolences for deceased family members. While positive reviews are met with warm, varied templates, negative reviews are handled with a professional, non-defensive approach that directs the user to a phone number for escalation.
Questions for Your Tour
- 1We've heard wonderful things about your activity programs; could you tell us more about what a typical week of engagement looks like for the residents?
- 2Since we want to ensure our loved one is well-supported around the clock, how do you manage nursing transitions and responsiveness during the overnight hours?
- 3We are looking for a place with very attentive care; what specific steps are being taken to bolster your CNA and nursing staff levels?
- 4How does your clinical team approach specialized dietary needs and meal management to ensure every resident's nutritional plan is strictly followed?
- 5We noticed the facility is very well-maintained; how often are the resident rooms and common areas deep-cleaned?
- 6It's great to see the leadership team engages with the community online; how can we best communicate with the administration if we have specific care concerns?
Personalized based on this facility's data
Key Review Excerpts
“My grandfather was here for a week for Rehab getting over pneumonia! The staff was awesome and legitimately Care about the patients! Especially Noel! He goes above and beyond for you and your family!”
“She went in to improve her balance and strength. They worked with her and she left stronger, and no longer needed to use a walker by the time she left. Staff was excellent.”
“The director is visible met my dad and that means to me my dad was not just a number or chart but well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Silver Creek has a concerning pattern of deficiencies with one-third triggered by family complaints, indicating ongoing care issues that prompted reports. The facility repeatedly struggles with nutrition and dietary services, resident care quality, and infection control across multiple surveys. While all violations show correction dates, the recurring nature of problems in core care areas like treatment quality, safety supervision, and family communication suggests persistent operational challenges that families should carefully evaluate during visits.
Jul 2, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 19, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 14, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 27, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 6, 2024Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 22, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Uvalde County Hospital Authority
for profit
TIMBER NURSING AND REHAB CENTER LLC
DANIELLA SUAREZ
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 21
Ownership & Management
Owners
Uvalde County Hospital Authority
Owner · Organization
Bewsey, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit silvercreeknursinghc.com
Medicare data downloads
Original nursing home datasets
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