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Nursing HomeMedicaid

Silver Bluff

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

100 Silver Bluff Drive, Canton, NC 28716131 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 14 Google reviews

5
4
3
2
1
Silver Bluff Nursing Home in Canton, NC โ€” Street View
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What this means for your family

Silver Bluff's rehab department is highly regarded for its effectiveness and long-term staff consistency. However, given reports of poor pain management and communication during weekends, families should verify the weekend nursing protocols and escalation procedures before admission.

Google Reviews

Google Reviews

14 reviews on Google
โ€œSilver Bluff receives high praise for its rehab therapy team and the genuine, caring nature of its nursing staff. However, some families have reported significant concerns regarding pain management and communication during weekend shifts, suggesting inconsistent care quality.โ€

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective rehab therapy services
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Consistent staff retention

Concerns

  • Poor weekend staffing and pain management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32018(6)5.02019(2)5.02023(1)5.02024(1)3.72025(3)5.02026(2)

Distribution ยท 15 analyzed

5
13
4
0
3
0
2
0
1
2

How They Respond to Reviews

29%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some wonderful comments about the rehab therapy services here; could you tell me more about how the therapy team works with residents to help them regain independence?
  • 2Since we want to ensure our loved one is comfortable, how does the nursing team approach pain management and medication administration, especially during the night or over the weekend?
  • 3What is the protocol for handling medical emergencies or changes in health status after regular business hours?
  • 4We value staying connected, so what are the best ways for family members to communicate with the nursing staff regarding daily updates?
  • 5Could you describe what a typical day looks like for residents in terms of social activities and communal meals?
  • 6It's great to see that many people mention how clean and well-maintained the facility is; how does the team ensure the living spaces stay comfortable for everyone?

Personalized based on this facility's data


Key Review Excerpts

โ€œMy mother needed rehab six years ago after spine surgery. She had a positive outcome the first time she was here, so when she needed rehab again for a complicated ankle fracture, we selected Silver Bluff again.โ€

Long-term resident's family ยท 2018โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œI was in pain for the first 60 hours(weekend) because of nurses either poorly-trained or incapable of assessing a patient's needs. A nurse came in on Monday and corrected the medicine.โ€

Rehab patient ยท 2018โ˜…โ˜†โ˜†โ˜†โ˜†

โ€œAll the nurses stuff there are very very wonderful ๐Ÿ˜Š at there Jobs I wood tell everyone thT need help to go to silver bluff therapy all nurses and the staff are God sentโ€

Rehab patient ยท 2025โ˜…โ˜…โ˜…โ˜…โ˜…
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
0.58hrs
77%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
NC
5.4%
Haywood
6.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
15.5%
NC
14.1%
Haywood
15.9%
โš–๏ธ

Residents who lost too much weight

โ†“ Lower is better
This Facility13.6%
Worse than Avg
Here
13.6%
US
5.3%
NC
7.2%
Haywood
9.2%
๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
19.4%
NC
21.0%
Haywood
19.9%
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility26.4%
Mixed vs Avgs
Here
26.4%
US
19.5%
NC
21.5%
Haywood
28.8%
๐Ÿ›๏ธ

Residents needing more daily help over time

โ†“ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
14.4%
NC
16.4%
Haywood
18.8%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility85.0%
Better than Avg
Here
85.0%
US
81.8%
NC
80.1%
Haywood
78.8%
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility82.4%
Better than Avg
Here
82.4%
US
79.8%
NC
78.1%
Haywood
79.2%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
NC
1.5%
Haywood
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

5deficiencies
Near state avg (5.6)
4 complaint-triggered
$34,902 in fines

Silver Bluff has concerning patterns with families filing complaints about physical restraint use, food quality, and treatment care. The facility shows recurring issues with medication management, fire safety systems, and abuse prevention policies across multiple surveys from 2023-2026. While most deficiencies show correction dates, the repeated violations in critical care areas and multiple family complaints suggest ongoing quality concerns that prospective families should carefully consider.

Jan 8, 2026Routine
5
0812Potential for harm ยท PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0759Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0686Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Nov 7, 2024Complaint
3
0761Potential for harm ยท PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0604Potential for harm ยท IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0804Potential for harm ยท IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nov 7, 2024Routine
5
0363Potential for harm ยท PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm ยท PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0324Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0923Potential for harm ยท IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jun 12, 2023Routine
11
0561Immediate jeopardy ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0600Immediate jeopardy ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0880Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0271Potential for harm ยท IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm ยท IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0732Minimal ยท WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0511Minimal ยท WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Minimal ยท WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jun 12, 2023Complaint
1
0607Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Silver Bluff

Organization Type

for profit

Chain Affiliation

Chain Name

Liberty Senior Living

Chain Size

37 facilities nationwide

Chain avg rating: 2.6/5 ยท Rank 19 of 35

Ownership & Management

Owners

Liberty Long Term Care LLC

Owner ยท Organization

Liberty Real Properties II LLC

Owner ยท Organization

John a Mcneill Jr 2012 Irrv Tr

Owner (parent company) ยท Organization

John a Mcneill Jr 2014 Irrevocable Trust

Owner (parent company) ยท Organization

Liberty Healthcare Group LLC

Owner (parent company) ยท Organization

Ronald B and Cynthia J Mcneil 2014 Irrevocable Trust

Owner (parent company) ยท Organization

Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust

Owner (parent company) ยท Organization

Wilson, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Miller, RobertOfficer / DirectorCalcutt, JosephOfficer / DirectorWilson, JeffreyOfficer / DirectorLafata, JohnManagerSexton, JohnManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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