Signature Healthcare of South Pittsburg Rehab & We
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews

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What this means for your family
While the facility's physical therapy department is frequently praised for successful rehab outcomes, the recent surge of negative reports regarding basic hygiene and staffing levels is concerning. If you are considering this facility, we strongly recommend an unannounced visit to observe the cleanliness of the rooms and the responsiveness of the staff during a weekend or evening shift.
Google Reviews
Google Reviews
39 reviews on Google“Reviews for Signature Healthcare of South Pittsburg are highly polarized, reflecting a stark divide between those who praise the therapy department and those who report severe neglect. While many families highlight the kindness of staff and successful rehabilitation outcomes, a significant number of negative reviews cite critical issues with cleanliness, understaffing, and poor communication regarding patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy department
- Warm and caring frontline staff
- Clean and well-maintained facility (according to positive reviewers)
Concerns
- Chronic understaffing leading to neglect (mentioned by 4 reviewers)
- Poor hygiene and lack of timely assistance with personal care (mentioned by 4 reviewers)
- Difficulty communicating with staff or reaching loved ones (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your physical therapy department receives high praise; how do you integrate those therapy sessions into a resident's daily routine?
- 2With the facility currently housing 165 residents, what specific steps are you taking to ensure that every resident receives timely assistance with their personal hygiene and daily care needs?
- 3I see that your team is very active in responding to online feedback; what is the best way for us to maintain that same level of open communication with the nursing staff once our loved one is settled in?
- 4Given the recent focus on staffing levels in the industry, how does your management team ensure there is consistent coverage on the floor during evening and weekend shifts?
- 5Could you walk us through your protocol for medical emergencies and how quickly family members are notified if a resident’s health status changes?
- 6What kind of social activities or engagement programs do you offer to help residents stay connected and active beyond their clinical care?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs were good and the therapists were good. But I definitely do not recommend anyone stay here”
“The place is dirty, obscenely understaffed, and run by the most apathetic individuals to walk the Earth. My grandfather was sent here for rehab after a fall, but my grandmother took him home after only four days because the entire staff were effectively useless.”
“She’s using a walker and has assistance (of course), but the fact that she is walking so well is a testament to how incredible the PT”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint-driven deficiencies including repeated abuse and neglect protection failures, with families filing reports that triggered investigations in 2023 and 2024. The most problematic areas involve resident safety and protection from abuse, care planning and assessments, and fire safety systems. While all deficiencies show correction dates, the recurring pattern of abuse-related violations following family complaints suggests ongoing supervision concerns that families should carefully evaluate.
Oct 16, 2024Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Oct 16, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Sep 21, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Dec 1, 2021Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Mar 27, 2019Routine6
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Oct 16, 2024
$12,149
Fine
Sep 21, 2023
$7,901
Ownership & Operations
Who Operates This Facility
Signature Healthcare of South Pittsburg Rehab & We
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 38 of 70
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit shcofsouthpittsburg.com
Medicare data downloads
Original nursing home datasets
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