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Nursing HomeMedicaid

Signature Healthcare of South Pittsburg Rehab & We

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

201 East 10th Street, South Pittsburg, TN 37380165 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 39 Google reviews

5
4
3
2
1
Signature Healthcare of South Pittsburg Rehab & We Nursing Home in South Pittsburg, TN — Street View
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What this means for your family

While the facility's physical therapy department is frequently praised for successful rehab outcomes, the recent surge of negative reports regarding basic hygiene and staffing levels is concerning. If you are considering this facility, we strongly recommend an unannounced visit to observe the cleanliness of the rooms and the responsiveness of the staff during a weekend or evening shift.

Google Reviews

Google Reviews

39 reviews on Google
Reviews for Signature Healthcare of South Pittsburg are highly polarized, reflecting a stark divide between those who praise the therapy department and those who report severe neglect. While many families highlight the kindness of staff and successful rehabilitation outcomes, a significant number of negative reviews cite critical issues with cleanliness, understaffing, and poor communication regarding patient care.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean4.0Activities7.0MedsN/AMemory9.0Comms3.0ValueN/A

Strengths

  • Highly effective physical therapy department
  • Warm and caring frontline staff
  • Clean and well-maintained facility (according to positive reviewers)

Concerns

  • Chronic understaffing leading to neglect (mentioned by 4 reviewers)
  • Poor hygiene and lack of timely assistance with personal care (mentioned by 4 reviewers)
  • Difficulty communicating with staff or reaching loved ones (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(4)'21(8)'23(1)'25(5)'26(14)

Distribution · 44 analyzed

5
24
4
3
3
2
2
1
1
14

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your physical therapy department receives high praise; how do you integrate those therapy sessions into a resident's daily routine?
  • 2With the facility currently housing 165 residents, what specific steps are you taking to ensure that every resident receives timely assistance with their personal hygiene and daily care needs?
  • 3I see that your team is very active in responding to online feedback; what is the best way for us to maintain that same level of open communication with the nursing staff once our loved one is settled in?
  • 4Given the recent focus on staffing levels in the industry, how does your management team ensure there is consistent coverage on the floor during evening and weekend shifts?
  • 5Could you walk us through your protocol for medical emergencies and how quickly family members are notified if a resident’s health status changes?
  • 6What kind of social activities or engagement programs do you offer to help residents stay connected and active beyond their clinical care?

Personalized based on this facility's data


Key Review Excerpts

The CNAs were good and the therapists were good. But I definitely do not recommend anyone stay here

Family member · 2025☆☆☆☆

The place is dirty, obscenely understaffed, and run by the most apathetic individuals to walk the Earth. My grandfather was sent here for rehab after a fall, but my grandmother took him home after only four days because the entire staff were effectively useless.

Grandchild of patient · 2025☆☆☆☆

She’s using a walker and has assistance (of course), but the fact that she is walking so well is a testament to how incredible the PT

Daughter-in-law of rehab patient · 2019★★★☆☆
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
98%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
10%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility47.6%
Worse than Avg
Here
47.6%
US
93.4%
TN
89.5%
Marion
92.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
12.1%
TN
12.9%
Marion
22.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.3%
TN
18.5%
Marion
11.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
15.5%
TN
16.9%
Marion
11.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.1%
Mixed vs Avgs
Here
26.1%
US
19.5%
TN
31.9%
Marion
21.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
5.3%
TN
6.3%
Marion
5.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
79.8%
TN
79.8%
Marion
74.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.2%
Worse than Avg
Here
76.2%
US
81.8%
TN
79.4%
Marion
79.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TN
1.6%
Marion
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
2penalties
Near state avg (5.9)
5 complaint-triggered
$20,050 in fines

This facility has concerning complaint-driven deficiencies including repeated abuse and neglect protection failures, with families filing reports that triggered investigations in 2023 and 2024. The most problematic areas involve resident safety and protection from abuse, care planning and assessments, and fire safety systems. While all deficiencies show correction dates, the recurring pattern of abuse-related violations following family complaints suggests ongoing supervision concerns that families should carefully evaluate.

Oct 16, 2024Routine
10
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Oct 16, 2024Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Sep 21, 2023Complaint
3
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0635Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Dec 1, 2021Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Mar 27, 2019Routine
6
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0032Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Oct 16, 2024

$12,149

Fine

Sep 21, 2023

$7,901

Ownership & Operations

Who Operates This Facility

Owner / Operator

Signature Healthcare of South Pittsburg Rehab & We

Organization Type

for profit

Chain Affiliation

Chain Name

Signature Healthcare

Chain Size

68 facilities nationwide

Chain avg rating: 3.0/5 · Rank 38 of 70

Ownership & Management

Owners

Lp Cr Holdings LLC

Owner · Organization

100%

Agemo Holdings LLC

Owner (parent company) · Organization

Jjla LLC

Owner (parent company) · Organization

Lpsnf II LLC

Owner (parent company) · Organization

Wheaten LLC

Owner (parent company) · Organization

Steier III, Elmer

Owner (parent company)

Key personnel

Love, DoyleW-2 Managing EmployeeHarrison, JohnOfficer / DirectorLove, DoyleManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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